What are the responsibilities and job description for the Call Center Representative position at Herbert Family of Companies?
Call Center Representative (a.k.a. Customer Experience Hero!)
Herbert Family of Companies | Mid-Michigan
Looking for a job where your voice actually makes a difference? Join Herbert Roofing, a trusted name in Mid-Michigan for over 50 years, as we grow our call center team!
We’re on the hunt for friendly, motivated people who love helping others, enjoy a fast-paced environment, and want to be part of a team that celebrates wins together.
What You’ll Be Doing
- Be the first friendly voice customers hear when they call in
- Help schedule appointments and keep customer info up to date
- Hit (and celebrate!) daily and weekly goals
- Bring positive energy to a supportive, team-driven environment
What Makes You a Great Fit
- You’re a people person with strong communication skills
- You’ve got a positive attitude and love learning new things
- You’re reliable, coachable, and motivated to succeed
- Bonus points if you’ve worked in customer service or on the phone before
Pay & Schedule
- Hourly base bonus commission
- Average earnings: $17/hour weekly bonuses
- Around 35 hours per week
- Evening & Saturday availability needed
What You Get
- Paid training (we set you up for success!)
- Supportive leaders who actually coach and help you grow
- Real opportunities to move up and build a career
If you enjoy talking to people, working toward goals, and being part of a team that has your back—this could be the perfect fit.
Apply today and let your voice make an impact!
Pay: From $17.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
Salary : $17