Front Desk Admin

Salary: $19 - 22 per hour none
Reference: AB_4861219

About the Company

Join a dedicated professional services firm specializing in accounting and tax preparation located in Soquel, CA. We are committed to providing exceptional service and require an efficient, reliable administrative team to support our client-facing success. This role is a vital part of the Client Success (CS) Team and serves as the essential first impression for our valued clientele.

The Opportunity

We are seeking a highly organized and polished Front Desk Administrative Assistant to ensure the smooth operation of our firm. You will serve as the primary contact for clients and provide comprehensive administrative support to both the Client Success and Tax teams. This role demands meticulous attention to detail, strong multi-tasking abilities, and absolute integrity in handling confidential client information. Required Qualifications & Skills

• Experience: 2 years of experience in an administrative/receptionist role in a fast-paced office environment, with experience in supply ordering and vendor coordination.

• Organizational Skills: Excellent organizational, time management, and multi-tasking abilities, with keen attention to detail.

• Technical Proficiency: strong proficiency with Microsoft Office Suite (Word, Excel, Outlook).

• Integrity: Proven ability to manage sensitive and confidential information with the highest level of discretion and professionalism.

• Communication: strong professional demeanor and excellent written and verbal communication skills.

Preferred Skills

• Familiarity with CRM tools (e.g., HubSpot) and/or tax/accounting software (e.g., CCH, QuickBooks, UltraTax, Xero).

• Basic understanding of accounting principles or tax processes.

Working Conditions

• This is an office-based role located in Soquel, CA.

• Workload is 40 hours/week during peak tax season (Jan-Apr) and 30-35 hours/week during off-peak season.

• Flexibility to work extended hours during peak season deadlines is required.

salary: $19 - $22 per hour
shift: First
work hours: 9 AM - 3:30 PM
education: High School

Responsibilities

Key Responsibilities

• Client Reception & Communication: Serve as the primary point of contact; warmly greet in-person clients and manage high-volume incoming phone lines. Direct inquiries to the appropriate CS or Tax staff. Manage the general office inbox and fax lines.

• Document Management & Compliance: Handle client documents professionally and confidentially. Accurately log client source documents (e.g., Engagement Letters, Organizers) into the CRM system (e.g., HubSpot). Ensure all documents comply with legal and regulatory privacy standards.

• Scheduling & Support: Manage calendars for tax preparers and accountants, coordinating client meetings. Support Client Advocates by preparing client tax packages as assigned.

• Office Operations: Manage daily office administration, including processing mail/couriers, coordinating supplies inventory, monitoring office equipment maintenance/repairs, and ensuring required HR/labor postings are current.

• Facilities: Address minor site issues related to facilities or property management (e.g., janitorial, maintenance) as directed by the CS Leader.

  
  

Skills

• Front Desk

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.