Salesforce Administrator

Salesforce Administrator - Sales & Service Cloud

Location: Dalton, GA - 4 days a week onsit

eLength of Contract: 3-6 months

Hourly Pay: 45-55 p/hr on W

2*W2 Contract Only

**Background Check Required

*
Position Summary: The Senior Salesforce.com Administrator serves as a platform steward, business partner, and team coach for Shaw’s Commercial Salesforce ecosystem. This role leads complex configuration, data governance, user enablement, and platform enhancement work while translating business needs into scalable, practical Salesforce solution

s.
Key Responsibilit

ies Own Salesforce administration across user access, roles, profiles, permissions, licenses, shari

ng,sandbox management, and release readine

ss. Configure and maintain Salesforce capabilities including Flows, automation, approval processes, fields, page layouts, record types, reports, dashboards, and related platform componen

ts. Partner with Sales, Marketing, Strategy, IT, Business Intelligence, Enablement, and other stakeholders to gather requirements and deliver scalable solutions that improve user experience and business outcom

es. Support platform governance, roadmap prioritization, release updates, health checks, security reviews, documentation, and change communicatio

ns. Lead data quality and integrity efforts, including cleanup strategies, deduplication, metadata maintenance, and alignment with downstream reporting nee

ds. Triage escalated support issues, support user onboarding and training, and promote effective Salesforce adoption across business tea

ms. Coach and mentor junior Salesforce administrators while modeling collaboration, accountabili

ty,continuous learning, and customer-focused suppo

rt.
Required Qualificat

ions Bachelor’s degree with 6 years of hands-on Salesforce.com administration experience in an enterprise environment, or 10 years of progressive Salesforce.com administration experie

nce. Salesforce.com Administrator Certificat

ion. Strong Salesforce product knowledge, including Sales Cloud and Service Cloud administrat

ion. Experience with Salesforce configuration, automation, data modeling, change management, governance, release readiness, and technical documentat

ion. Experience mentoring, coaching, or informally leading oth

ers. Ability to communicate technical concepts clearly to business stakeholders and translate requirements into scalable soluti

ons. Ability to work a hybrid schedule with up to three days per week in the Dalton off

ice.
Preferred Qualifica

tions Salesforce Platform App Builder or Advanced Administrator certifica

tion. Experience with Marketing Cloud, Experience Cloud, enterprise data governance, user ado

ptionstrategies, and downstream reporting partners

hips. DevOps or release management experience in an enterprise Salesforce environ