File Maintenance Supervisor

Position Summary

The FMC Supervisor is responsible for overseeing pricing accuracy, signage execution, and file maintenance operations within the store. This role ensures all product pricing, promotions, and shelf tags are accurate and compliant, supporting a seamless customer experience and protecting store profitability.

Key Responsibilities Pricing & Execution

• Oversee all pricing activities, including updates, audits, and verification of shelf tags
• Ensure timely and accurate execution of weekly ad changes and promotional pricing
• Maintain alignment between POS (point of sale), shelf tags, and digital systems
• Identify and resolve pricing discrepancies quickly
  
  

File Maintenance Operations

• Manage daily file maintenance processes, including system updates and data integrity
• Ensure all pricing files, PLUs, and item records are accurate and up to date
• Coordinate with corporate systems and store leadership on price changes or issues
• Maintain organization and accuracy of all file maintenance records
  
  

Leadership & Team Support

• Supervise, train, and coach FMC clerks
• Provide direction to ensure timely completion of pricing and signage tasks
• Support scheduling and workload prioritization during ad change cycles
• Promote accountability and attention to detail across the team
  
  

Compliance & Audit Readiness

• Ensure compliance with company policies, pricing laws, and audit requirements
• Prepare for and support internal and external pricing audits
• Maintain accurate documentation and reporting for compliance purposes
• Ensure proper signage and labeling standards are consistently met
  
  

Store Support & Coordination

• Partner with department managers to ensure pricing accuracy across all departments
• Support store leadership in resolving customer pricing concerns
• Assist with troubleshooting POS and pricing system issues
• Ensure signage and pricing communication is clear and consistent
  
  

Qualifications

• Previous retail experience required; pricing, file maintenance, or audit experience preferred
• Leadership or supervisory experience preferred
• Strong attention to detail and organizational skills
• Basic understanding of POS systems and pricing processes
• Strong problem-solving and communication skills
• Ability to work under deadlines, especially during ad change periods
  
  

Physical Requirements

• Ability to stand and walk for extended periods
• Frequent bending, lifting, and handling of signage materials
• Ability to lift up to 40–50 lbs
• Repetitive tasks such as tagging, labeling, and scanning