File Maintenance Supervisor

Position Summary

The File Maintenance Supervisor is responsible for overseeing all pricing, signage, and file maintenance functions within the store. This role ensures pricing accuracy, regulatory compliance, and a consistent in-store experience by leading the file maintenance team and coordinating closely with department leaders.

Key Responsibilities

• Pricing Accuracy & Execution
• Ensure all shelf tags, signage, and pricing are accurate and up to date
• Oversee weekly ad execution, price changes, and promotional sign sets
• Audit pricing to ensure alignment between POS system and shelf/tag pricing
• Quickly resolve pricing discrepancies to maintain customer trust
• File Maintenance Operations
• Maintain and support the store’s pricing and item file systems
• Execute batch updates, price changes, and item maintenance processes
• Ensure all system updates are completed accurately and on schedule
• Troubleshoot file and pricing issues in coordination with support teams
• Signage & Compliance
• Oversee proper sign production, placement, and removal
• Ensure compliance with company policies and local/state pricing laws
• Maintain organization and cleanliness of signage and file maintenance areas
• Verify all promotional displays are signed correctly
• Inventory & Audit Support
• Assist with scanning, audits, and inventory-related processes
• Partner with department managers to ensure item setup and accuracy
• Support shrink reduction through pricing integrity and process adherence
• Team Leadership
• Train, coach, and supervise file maintenance clerks
• Assign and prioritize daily/weekly workloads
• Ensure team accountability, accuracy, and productivity
• Foster a detail-oriented and process-driven work environment
• Store Communication & Support
• Communicate pricing updates, errors, and corrections to store leadership
• Partner with all departments to support promotions and resets
• Act as the subject matter expert for pricing and file systems in the store
  

Qualifications

• High school diploma or equivalent preferred
• Previous file maintenance, pricing, or retail operations experience preferred
• Strong attention to detail and accuracy
• Supervisory or leadership experience preferred
• Basic computer and data entry skills
• Strong organizational and problem-solving abilities
  
  

Physical Requirements

• Ability to stand, walk, bend, and reach frequently
• Ability to lift up to 25–40 lbs
• Repetitive tasks including scanning, tagging, and data entry
  
  

Work Environment

• Retail grocery setting
• Combination of sales floor, backroom, and office work
• Fast-paced environment with strict deadlines (ad changes, resets)
• Flexible schedule including early mornings, evenings, and weekends