What are the responsibilities and job description for the Security Officer - Full Time position at RANCHO MESQUITE CASINO Inc?
Protect the Property. Serve the Guests. Be the Difference.
We're looking for a dependable Security Officer to help create a safe, welcoming, and secure environment for our guests, team members, and property at The Brook. In this role, you'll patrol the facility, respond to incidents, assist guests, and help protect company assets while delivering exceptional customer service.
But this isn't just a job. It's being part of something bigger.
We are a 100% employee-owned company that proudly gives 35% of our revenue to charitable causes. When you work here, you're part of a team that helps create memorable guest experiences while making a meaningful impact in the community.
What You'll Do
- Patrol the casino and surrounding property to ensure safety and security
- Monitor for suspicious activity and report violations of company policies and gaming regulations
- Respond to guest, employee, and emergency situations quickly and professionally
- Escort guests when requested and provide exceptional customer service
- Complete incident reports, inspections, and other required documentation
- Assist with lost and found procedures
- Transport gaming drop boxes and perform other security-related duties
- Identify potential safety concerns and take proactive action
- Support emergency response efforts, including contacting law enforcement and medical personnel when needed
What We're Looking For
- High School Diploma or equivalent required
- Valid New Hampshire Driver's License with a clean driving record
- Security, law enforcement, military, or related experience preferred
- Strong observation, conflict resolution, and communication skills
- Ability to remain calm and professional in fast-paced situations
- Comfortable using computers and completing reports
- CPR, First Aid, AED, and Blood-Borne Pathogens certifications required or ability to obtain
- Must be at least 21 years of age
Why Join Us
- 100% Employee-Owned – Your contributions directly impact the success of the company and your fellow employee-owners
- 35% of Revenue Supports Charity – Be part of an organization committed to giving back and making a difference
- Purpose-Driven Culture – Work for a company that values teamwork, hospitality, integrity, and community impact
- Dynamic Work Environment – No two days are the same in our exciting entertainment and gaming atmosphere
- Growth Opportunities – Build your skills and advance your career within a thriving organization
Protect the property. Support the team. Make an impact. Apply today.