What are the responsibilities and job description for the Host-Hostess-Cashier-Courtyard position at RANCHO MESQUITE CASINO Inc?
Varied Shifts - Monday through Sunday
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Depending on experience, some of the essential duties, responsibilities, points of service and SOPs (Standard Operating Procedures) outlined below may be taught and demonstrated during the Host / Cashier training process.
· Reports directly to the Restaurant Supervisor or Manager.
· Greet the Guest in a friendly, courteous, and professional manner and welcome them to the restaurant.
· Requires dependable, punctual attendance and be willing to work flexible hours as needed.
· Interact positively and effectively with co-workers and guests.
· Control restaurant occupancy flow.
· Assign tables; seat guests, distribute menus to guests.
· Provides prompt, courteous and efficient service to all guests.
· Demonstrate exceptional guest service.
· Make menu recommendations and answer all related inquiries as needed.
· Accurately process in the POS (Point of Sale) the closing of the guest checks via cash, credit card, and casino comps. / points.
· Answer Host area phone and caller's inquiries.
· Offer a friendly and professional goodbye to the Guest and invite them to return to the restaurant.
· Complete all Host / Cashier side-work as described during the Training process.
· Keep work area clean and organized, in compliance with SNHD (Southern Nevada Health District) OSHA (Occupational Safety & Health Administration) regulations and F&B Departmental SOPs.
· All other duties as assigned
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.