What are the responsibilities and job description for the Operations Administrative Support Specialist position at Ramsay Corporation?
For almost 50 years, Ramsay Corporation has been leading the way in employment assessments and HR consulting services for industrial, processing, and distribution businesses.
Specializing in the creation and validation of tests for operators and skilled technicians, we offer hundreds of off-the-shelf pre-employment and promotional tests to measure technical and basic skills and to assess maintenance, production, and operator workforces. Leveraging our database of 30,000 questions, we also work with companies to develop customized tests that fit their particular needs.
We at Ramsay Corporation are seeking a dynamic team member with outstanding customer service and team skills to fill a role assisting our operations team.
The ideal candidate will be able to demonstrate excellent verbal and written communication skills, create and proofread documents to ensure errors are not passed on to the next process, be able to demonstrate a strong attention to detail in high complex and technical documents, be able to smoothly transition between multiple tasks as needed based on business needs, and be able to demonstrate a mastery of the Microsoft Office suite of programs, particularly Word, Excel and Outlook.
This position is a full-time in-office position (not remote) with the business hours of Monday-Friday 8:30am to 5pm.
Duties:
- Provide client support via phone and email to assist in filling testing needs and answering questions.
- Process orders to include placing orders on behalf of the customers/clients by phone, through email, or through the online ordering system. This includes all actions related to the order including the physical assembly of orders for paper products.
- Perform data entry and analysis of information from multiple sources in a consistent manner.
- Prepare documents for all stages of a process from original creation to final format ready to be delivered to the client.
- Critically proofread and edit documents to ensure there are no errors in the final product. This includes the formating of word documents, technical images, and excel spreadsheets as examples.
- Learn and effectively use different software products and platforms to accomplish a variety of tasks.
Skills:
- Strong attention to detail
- Working understanding and proficiency of MS Office programs
- Ability to operate office equipment such as printers and fax machines
- Excellent written and verbal communication skills, especially over the phone and email
- Robust organizational skills with a demonstrated ability to prioritize tasks and quickly move from task to task
Benefits:
- Casual work environment
- Employer-contributions to employee 401k plan after provisional period
- Paid holidays
- PTO
Due to the fact that this is a small company, no health insurance coverage is offered.
High school diploma required. Associate Degree and/or 2-3 years past experience in clerical work preferred.
Due to contractual obligations, we will also require the candidate to be able to pass a criminal background check in order to be eligible for this position.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
Ability to Relocate:
- Upper St. Clair, PA 15241: Relocate before starting work (Required)
Work Location: In person
Salary : $20