Office Administrator & Sales Support Coordinator

Company Description

Ramkrishna Diamond Inc. is a wholesale diamond company serving jewelry manufacturers, retailers, wholesalers, and industry professionals. We are committed to providing exceptional service, quality products, and long-term business relationships within the diamond and jewelry industry.

Position Overview

We are seeking a reliable, organized, and detail-oriented Office Administrator & Sales Support Coordinator to join our New York City office. This role primarily focuses on office administration, operational support, and day-to-day business activities.

The ideal candidate will help ensure smooth office operations by supporting sales activities, managing administrative tasks, coordinating communications, and assisting with accounts and order processing. This is not a business development, cold-calling, or door-to-door sales position.

Key Responsibilities:

Office Administration

• Manage daily office operations and administrative tasks.
• Answer and direct incoming phone calls and emails.
• Coordinate schedules, appointments, and meetings.
• Maintain organized records, files, and business documentation.
• Handle office correspondence and follow-up communications.
• Assist with general office management and operational requirements.

Sales & Order Support

• Assist with processing customer orders and sales-related paperwork.
• Coordinate order fulfillment, shipping, and delivery requirements.
• Prepare invoices and supporting documentation.
• Follow up with customers regarding order status and requests.
• Maintain accurate customer and inventory records.
• Support management and sales personnel with day-to-day activities.

Accounts & Vendor Coordination

• Assist with accounts receivable and accounts payable tasks.
• Track invoices, bills, payments, and related documentation.
• Coordinate with service providers, vendors, couriers, and other business partners as needed.
• Ensure timely completion of routine office and accounting-related activities.

Qualifications

• Previous experience in office administration, operations, executive assistance, customer service, or sales support.
• Experience in the jewelry, luxury goods, gemstone, or diamond industry is preferred but not required.
• Experience working with accounting software, invoicing, or bookkeeping is a plus.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Excel, Outlook, Word) and standard business software.
• Ability to work independently and take ownership of responsibilities.
• Authorized to work in the United States.

Competitive Base Salary