What are the responsibilities and job description for the Front Desk Receptionist position at Ramada by Wyndham Draper?
Job Overview
Ramada by Wyndham Draper is seeking a highly organized and friendly Front Desk Receptionist to join our team. As the first point of contact for our guests, you will provide exceptional customer service while managing various administrative tasks. The ideal candidate will be proactive, detail-oriented, and able to create a welcoming environment for all visitors.
Key Responsibilities
- Greet and assist guests in a friendly, professional, and efficient manner.
- Manage front desk operations, including answering phone calls, responding to inquiries, and directing calls to appropriate team members.
- Schedule guest appointments, manage staff calendars, and ensure optimal time management for the team.
- Maintain an organized filing system and assist with other administrative tasks as needed.
- Perform clerical duties, including data entry, document preparation, and managing office supplies.
- Ensure the front desk area remains clean, organized, and welcoming at all times.
- Provide support for special requests and assist guests with inquiries about hotel amenities and services.
Experience & Qualifications
- Previous experience as a Front Desk Receptionist or in a similar customer service role is preferred.
- Strong organizational and multitasking skills, with the ability to thrive in a fast-paced environment.
- Excellent communication skills and the ability to interact effectively with diverse guests.
- candidates are encouraged to apply to better serve our diverse clientele.
- support is a plus.
- A positive attitude, professional demeanor, and a genuine passion for delivering exceptional customer service.
Why Join Us?
At Ramada by Wyndham Draper, you will be an essential part of a dynamic team where your skills are valued. We are committed to providing a supportive and positive work environment where you can thrive and help create memorable experiences for our guests.
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Ability to Commute:
- Draper, UT 84020 (Required)
Ability to Relocate:
- Draper, UT 84020: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $16