Underwriting Support Specialist

As an Underwriting Support Specialist, you will play a critical role in providing support, coordination, and technical assistance to our agents, policyholders and staff in our Personal Lines Department. You will serve as the conduit to facilitate personal lines transactions such as quotations, initiating new business, policy changes, policy renewals, policy assembly and cancellations. Most importantly, you will provide exceptional customer service to internal and external stakeholders.

Key responsibilities of the role include:

• Review, process and/or distribute incoming tasks.
• Process cancellation requests from agents and underwriters.
• Assist underwriters with applications, renewals and premium endorsements.
• Assemble new and renewal policies and endorsements and distribute to agents.
• Perform customer service activities such as responding to emails and handling routine telephone inquiries from agents, underwriters, other departments, and other parties.
• Assist underwriters with information gathering and written correspondence.
• Work directly with underwriting on ensuring the accuracy and completeness of all personal lines transactions in order to maximize the quality of all personal lines insurance products delivered to our customers.

Required Qualifications:

• Effective time management skills and prioritization skills to meet established deadlines
• Effective interpersonal skills to develop productive relationships and provide exceptional customer service
• Excellent data entry and keyboarding skills; proficiency with Microsoft Office
• Excellent written and verbal communication skills
• Effective analytical and problem solving skills
• Ability to learn coverage forms and underwriting & rating policy and procedures
• Demonstrate an open-minded, team-oriented, collaborative work style
• Effective analytical and problem solving skills

While insurance industry experience is preferred, we are willing to train the right candidate.

Desired qualifications:

• Associates Degree or an equivalent combination of education and insurance experience
• Two or more years of customer service experience
• Prior insurance industry experience
• Interest and ability to obtain Certificate in General Insurance (AINS)

Why should you apply?

Because at RAM Mutual Insurance Company, we take great pride in providing challenging and rewarding career opportunities for our employees. In addition to a great culture, a casual work environment, and exceptional benefits as mentioned above, you would enjoy a competitive salary as well as:

Opportunities: You would be encouraged to continue to grow and develop and enjoy excellent advancement opportunities. RAM will invest in you by covering all expenses should you choose to enroll in educational courses through The Institutes.

Flexibility: Our hybrid work schedule allows employees to work from home up to two days per week with the flexibility to work as few as two hours on most Fridays.

Casual Work Environment: Jeans are acceptable most days under our "Dress for your Day" policy.

Sound like a good fit? We'd love to hear from you; click apply now!

WORKING AT RAM

At RAM, we take great pride in our employees and encourage employee growth, education and civic engagement. Our employees enjoy a casual work environment, flexible scheduling, a 37.5 hour work week, and an exceptional benefit package including medical, dental and vision insurance, a generous PTO program, 401(k) match (2x employee contribution of up to 5%), profit sharing, volunteer time and more.

ABOUT THE ORGANIZATION

Founded in 1931, RAM Mutual Insurance is proud to be the leading reinsurer to the Minnesota township mutual industry. In addition to providing reinsurance coverage to the majority of local mutuals, RAM partners with over 600 independent agencies throughout Minnesota and North Dakota, covering over 55,000 policyholders.

RAM offers a full line of personal and commercial products, proudly backed with an 'B ' (good) financial rating from the insurance industry's leading rating organization, A.M. Best and an "A" (exceptional) financial strength rating from Demotech. We demonstrate our commitment to our customers, agents, and mutual partners through our friendly, fair, quick, and personal service and take pride in our community and employees by encouraging growth, education, and civic engagement.

In addition to a great culture and ample advancement opportunities, RAM employees enjoy a healthy work-life balance by taking advantage of our flexible scheduling, hybrid work options, 37.5 hour work weeks, paid parental leave, and generous time off program. As a starting point, new employees earn 17 days of paid time off and 8 paid holidays.

Employees also enjoy a competitive benefits package that includes two medical plan options (choice of traditional Preferred Provider Organization (PPO) option OR a High Deductible Health Plan (HDHP) option, which includes an HSA contribution), dental insurance, company-provided life insurance and disability coverage, an extremely generous 401(k) plan (RAM contributes 2x the employee's contribution of 1-5%, providing up to 10% company contribution), profit sharing, and more.

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Esko, MN 55733

Salary : $17 - $19