What are the responsibilities and job description for the Front Desk Receptionist position at RAM INTERNATIONAL SHIPPING LLC?
We are seeking a reliable, detail-oriented, and professional Front Desk Receptionist with Data Entry responsibilities to serve as the first point of contact for visitors and callers while accurately maintaining records and administrative data. The ideal candidate will provide excellent customer service, ensure smooth front desk operations, and support office functions through timely and accurate data entry.
Key Responsibilities
- Greet and welcome visitors in a friendly and professional manner
- Answer, screen, and direct incoming phone calls
- Perform accurate and timely data entry into company databases and systems
- Update, maintain, and verify records for accuracy and completeness
- Schedule appointments and manage calendars as needed
- Maintain a clean and organized front desk and reception area
- Handle incoming and outgoing mail, packages, and deliveries
- Assist visitors with general inquiries and direct them appropriately
- Perform general administrative tasks including filing, scanning, and document preparation
- Coordinate with staff and management to ensure efficient communication
- Maintain confidentiality of sensitive and private information
Requirements & Qualifications
Education & Experience
- High school diploma or equivalent (required)
- Previous experience in reception, front desk, administrative support, or data entry (preferred)
Skills & Abilities
- Strong data entry skills with high accuracy and attention to detail
- Basic to intermediate computer skills (email, spreadsheets, word processing, databases)
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Ability to multitask, prioritize, and manage time effectively
- Professional appearance and positive attitude
Language Skills
- Bilingual in Ukrainian or Russian is a plus