What are the responsibilities and job description for the Barista position at Ralph's Coffee - Rockefeller Center?
This position contributes to the success of Ralph Lauren Coffee by providing customer service to exceed customers' expectations. This job is vital to our company's success by providing customers with prompt service, quality beverages & products, and maintaining a clean and comfortable store environment. All team members are expected to model and act in accordance with Ralph Lauren Corporation policies.* This position will predominantly be outdoors. Winter uniform pieces will be provided. *Essential Duties & Responsibilities· Keeps the sales floor stocked during service, coordinating with the supervisor on shift.· Greets customers, assists with line control, takes orders; processing credit card transactions.· Delivers customer service to exceed customers' expectations by responding to their needs with a sense of urgency.· Ability to multitask and remain calm during periods of high volume to keep store operating to standard and to set a positive example for the team.· Maintains appearance of location ensuring product is stocked to appropriate levels and all areas are properly cleaned and sanitized· Keeps equipment operating by following operating instructions.· Maintains safe and healthy work environment by following organization standards and sanitation regulations.· Communicates effectively with store manager regarding store, employee and customer needs.· Communicate customer feedback to managers and recommend new menu items· Maintains a positive attitude towards guests, customers, clients, co-workers, etc.· Maintain regular and consistent attendance and punctuality· Other duties and tasks as assigned by manager.Experience, Skills & KnowledgeMust have 1 years Previous experience as a barista or in a related position.General coffee knowledge and a comprehensive understanding of the entire process from farm to cup.Experience using a manual espresso machine and ability to calibrate the espresso machine and coffee grinder.Ability to pour latte art.Must have NYC Food Handler’s Certification.Demonstrates excellent customer service and interpersonal skills, both written and verbal.Available to work flexible hours including: Early mornings, evenings, weekends, nights and/ or holidays.Basic Math skills.Must be able to stand for long periods of time and requires occasional lifting, carrying, pushing, pulling of up to 25 lbs.Passionate about CoffeeA passion for hospitality and guest serviceAn outgoing and energetic dispositionA polished and stylish presenceStrong verbal and written communication skillsProficiency with various POS's is Preferred More detail about Ralph's Coffee - Rockefeller Center part of Ralph's Coffee, please visit https://culinaryagents.com/entities/266382-Ralph's-Coffee---Rockefeller-Center
Salary : $17 - $18