Product Manager - EC Expansion Development Department (ECEXD)

Job Description: Department Overview The EC Expansion Development Department is guided by a mindset of building a lean and efficient organization, and delivers products and systems that continuously strengthen and expand e-commerce. In a fast-changing business environment, we actively leverage AI and other advanced technologies to deliver value at speed, growing as a team through ongoing challenges and continuous improvement. The Marketplace Expansion Development Section develops and operates services such as the J.League Online Store, Furusato Nozei (Hometown Tax), Rakken, and Raxy. Additionally, the team is responsible for launching new EC-related services with the goal of expanding and growing Rakuten's marketplace. This is a highly challenging department where you can gain unique and valuable experiences that are distinct to Rakuten. Position: Why We Hire We are seeking a Product Manager for a highly critical position within our organization, whose mission is to drive the expansion of Rakuten's marketplace. Join us in delivering services that exceed user expectations and achieving business growth together. Position Details As a Product Manager, your role is to define the vision and strategy for the product through market research and customer needs analysis, create requirements and roadmaps based on business demands, and collaborate with stakeholders and related departments to maximize customer value and achieve business goals through the product. - Define the product vision, strategy, and KPIs - Manage and operate roadmaps and backlogs - Communicate and report with stakeholders and related departments - Define specifications and document them - Research and analyze user/partner challenges and identify key issues Mandatory Qualifications: - 5 years of experience as a Product Manager - Strong knowledge and expertise in software development - Excellent communication skills - Ability to define requirements with both a user-centric and business-oriented perspective - A "commitment" mindset toward product growth and project success - Experience in directly communicating with engineers, project managers, and business owners - Extensive knowledge related to the responsibilities outlined in the job description Desired Qualifications: - Experience in product management for EC services - Experience in working with cross-border services - Experience in mentoring and developing Product Managers - Experience in project management - Basic knowledge of engineering or equivalent development experience as an engineer - Experience in projects primarily conducted in English Others Information: Additional information on Location Rakuten Crimson House, Tokyo Additional information on English Qualification TOEIC 800 　 #producer #productmanager #projectmanager #commerce Languages: English (Overall - 2 - Intermediate), Japanese (Overall - 3 - Advanced) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70 businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details