PMO - Tech Management Office (TMO)

Job Description: Business Overview Commerce & Marketing Company Technology Supervisory Department (CMTSD) is responsible for the development and operation of E-commerce and marketing-related services within Rakuten Group. Our organization belongs to this department. Department Overview The CAIDO Office, situated within the Tech Management Office, operates directly under the Company Chief AI & Data Officer (CAIDO), who also serves as the Tech Executive for the C&M Company. Acting as a command center, our office drives the cross-company utilization of AI and data in alignment with the CAIDO's strategic vision. Our mission is to maximize the value of our AI and data assets, drive revenue growth by supporting business units in their AI/data initiatives, and foster the development and deployment of AI and data talent. This is a highly rewarding role where you will create business value through the power of AI and data, utilizing one of Japan's leading ecosystems of e-commerce and digital services. Position: Why We Hire We are planning to increase our headcount to strengthen the department's structure in order to further promote the use of AI and data. Position Details In this position, you will be responsible for aggregating, managing, and reporting information on AI and data utilization promotion projects being advanced in each business of the Commerce & Marketing Company. - Project status and management - Standardization and guideline development - KPI and reporting system development - Sharing of best practices - Optimization of the overall portfolio - Reporting to management (including material creation) Additionally, you may be responsible for data consulting services to other departments as needed. Mandatory Qualifications: - Experience in Project Management or PMO. - Proficiency in project management tools (e.g., Confluence, Jira). - Strong interest in and understanding of creating business value through AI and data utilization. - Business-level English proficiency (equivalent to TOEIC 800 or higher). - Japanese: Business level Desired Qualifications: - Experience in PMO within a corporate planning department or consulting firm - Project management certification (PMP, CAPM, etc.) - Ability to work independently and autonomously across multiple teams and functions - Skills in problem-solving, strategic thinking, and hypothesis design Other Information: Additional information on Location Rakuten Crimson House (Head office) Additional information on English Qualification TOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country. Proof of qualification is required by the time of the job offer. If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required. #business #datascientist #commerce Languages: Japanese (Overall) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70 businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details