What are the responsibilities and job description for the Analyst I position at Raise?
- Pay: $22-$25/hour
- Contract Length: 8months contract
- Location: MA-Westwood OR MA- Springfield
- Work Type: Hybrid
- Work Hours: M-F 8-4:30pm| Half-hour lunch
Responsibilities
Resolve exceptions between work order mgmt. system and billings system
- Review OMNI and MATS notes, check property on googles maps, view assessor- document in
- Call customer or landlord or property manager as a appropriate- can close bpem after call, but track cgi through jira until done.
- Make contact , make appt, create work order, exchange happens
- Review deployment supervisor for their knowledge and possible field visit
- At least 2 additional call attempts
- Blind field “cold call” as in person attempt
- Deprioritize in the queue- focus on other workable cases
- Final AMI deployment- no missed meter strategy roundtable for case review and any final attempts.
Education & Experience Required:
- HS diploma
- College graduate- no one in college though
- Entry level role
- Microsoft office- word, PowerPoint, excel, outlook
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at 1 800-567-9675 or hello@raiserecruiting.com
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Salary : $22 - $25