Demo

Lead Mitigation Service Professional

Rainbow Restoration
Portsmouth, VA Full Time
POSTED ON 7/8/2026
AVAILABLE BEFORE 9/8/2026

Do You Seek?

  • A purpose driven career where all teammates are Seen, Heard, and Valued
  • To be part of something where Recognition and Appreciation reign
  • An Empowered to “get it done” workplace along with Tools to execute efficiently
  • Being part of a culture of caring and encouragement while Having Fun in the Process!
  • Opportunity for Paid training and educational certification(s) from an International Governing Body that encompasses the United States and 14 additional countries
  • Become part of a growing team with the potential of excellent training and growth opportunities if you are looking to make a career shift


For a career opportunity, read below:


Established in 1981, Rainbow Restoration offers home restoration, commercial restoration, and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employees' family members. Rainbow Restoration hires people who set ambitious standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We

want you on our team!


As a Lead Restoration Service Professional, you are a key team member responsible for the restoration of residential and commercial properties that have been damaged by water, smoke, fire, debris, or other methods of damage. Exemplifying our code of values, you show respect and courtesy to all customers and employees.


This position is right for you if you are self-motivated, thrive in fast moving environments, and can manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and can

effectively manage a variety of situations on a day-to-day basis.


Specific Responsibilities:

  • Oversee and manage a team of 2 - 4 technicians
  • Establish and maintain a schedule to ensure all services are delivered in a timely manner
  • Respond to property disasters and initiate mitigation according to IICRC standards and Rainbow Restoration's process
  • Communicate with customers about scope of work and review necessary paperwork
  • Maintain all company restoration and cleaning equipment, keeping them clean and properly maintained to be always available
  • Perform marketing tasks to sell additional services or develop additional business as required
  • Perform other duties as needed which may include cross-training in related positions


Job Requirements:

  • At least 2 years Restoration Experience
  • IICRC Certification in Water Damage Restoration
  • Proficient in MICA, Xactimate, Sketching
  • Valid Driver's License
  • Able to occasionally lift and/or move heavy contents/equipment
  • Computer literate, with working knowledge of word processing, business software and spreadsheet applications
  • Excellent communication skills
  • Excellent organization and time management skills
  • Construction experience preferred, but not required


Benefits:

  • Bonus Opportunities
  • 401(k)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Paid Training


We are actively interviewing for this position - Apply today and our hiring manager will follow

up!

Salary.com Estimation for Lead Mitigation Service Professional in Portsmouth, VA
$129,948 to $161,060
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