Senior Digital Product Manager

Management

Downers Grove, IL

ID: 4750-967

Full-Time/Regular

Job Summary

You will own a major segment of Radwell’s eCommerce experience and be directly accountable for revenue growth, conversion improvement, and customer satisfaction. You will shape the long-term strategic vision, translate ambiguous business problems into concrete product opportunities, and drive cross functional execution across engineering, UX, analytics, and operations.

You will operate with significant autonomy. Radwell moves fast and solves complex problems across fulfillment, pricing, inventory intelligence, surplus/repair operations, and sales. You’ll be expected to generate insights, pressure test assumptions, and develop the product direction.

This role is ideal for a product leader who thrives in complexity and wants to materially influence the trajectory of a large digital business.

Essential Duties And Responsibilities

 

Roadmap

• Drive long range roadmap strategy grounded in company goals, customer insight, and operational constraints
• Build and refine a strategic vision that drives company objectives
• Make hard tradeoffs across competing priorities and influence senior stakeholders toward the highest value work
  
  

Customer Centricity / Insight 

• Synthesize qualitative and quantitative data into clear product narratives that drive decisions
• Identify patterns in customer behavior and operational data that reveal systemic opportunities
• Challenge assumptions, validate hypotheses quickly, and pressure test ideas with stakeholders before committing engineering resources
  
  

Stakeholder Management / Collaboration  

• Influence leaders in Sales, Operations, Marketing, Engineering, and the Executive team, ensuring alignment and clear expectations
• Lead cross functional discovery efforts, define problem spaces, and create structured frameworks that clarify tradeoffs
• Provide thought leadership on eCommerce best practices, experimentation design, and conversion rate optimization
• Partner with UX & Engineering to execute the product vision
  
  

Team Leadership

• Lead & mentor Product Managers, developing their skills in planning, prioritization, research, analytics, and stakeholder communication
• Set a high bar for quality & clarity of PRDs, business cases, and other work products
• Model strong decision-making, clarity under pressure, and accountability for outcomes
  
  

Qualifications

• 6 years of experience in digital product management roles, ideally in relevant industries such as distribution, tech, and B2B eCommerce 
• Bachelor’s degree (STEM preferred, but more important is sharp thinking, curiosity, and a track record of solving problems)
• Proven track record of delivering measurable business outcomes, not just shipping features
• Excellent written and verbal communication skills, with the ability to build and share a vision with people with varying levels of technical acumen 
• Experience with A/B testing frameworks, conversion funnel analysis, and iterative optimization
• Strong analytical skillset with mastery of experimentation and using analytics to make data-driven business decisions
• Exceptional communication skills including the ability to influence executives, distill complexity into clarity, and drive alignment across diverse stakeholders
• Critical thinking - evaluate information gathered from multiple sources, reconcile inconsistency, and determine a path forward  
  
  

Education & Experience

• High School diploma or equivalent required
• BS or equivalent degree or experience in a business or technology-related discipline such as eCommerce, Computer Science or Management of Information Systems or comparable work experience preferred
  
  

WORK SCHEDULE

Core hours: 9:00am – 5:00pm Central.

LOCATION

Downers Grove, IL

WORK ENVIRONMENT

The environment is an open office environment. It may be necessary from time to time to travel to other offices, plants and inventory warehouse environments relative to the requirements of the position. Dress attire is casual but professional in an office setting. All employees are required to wear Security access card and encouraged to wear apparel with company logo. All employees must always adhere to Safety Policies.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Continuous sitting and repetitive hand motion
• Lifting requirements include occasional lifting of up to 10 pounds.
  
  

Compensation

• The recruiting base salary range for this full-time position is $160,000-180,000/ year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible, with a target bonus percentage that provides an opportunity to earn even more based on your performance
  
  

Benefits: Radwell offers a comprehensive benefits package that includes health, dental, and vision coverage, for which employees contribute toward the premiums. The Company provides fully paid short- and long-term disability benefits, as well as $50,000 in Life and Accidental Death & Dismemberment insurance. These benefits, along with additional voluntary benefits offered through Unum, are available to all regular full-time employees beginning on their first day of employment. All employees are automatically enrolled at 3% into the Company’s 401(k) Plan on the first of the month following 90 days of continuous employment. Employees are eligible for 15 days of PTO annually, which begin accruing on the start date and may be used immediately. Radwell recognizes six Company-paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.