Delivery Driver

Category

Outside Sales

Job Location

Lansing, MI, US

Position Type

Full-Time/Regular

Delivery Driver

Radwell International LLC | Customer Operations

Full-Time | Hourly | On-site

Schedule: Monday–Friday – 8:00am to 5:00pm

Supporting the Michigan Territory

Summary

Radwell International LLC is seeking a Delivery Driver to support customers throughout the Michigan market. This role is responsible for picking up and delivering customer materials, supporting customer service initiatives, and serving as a professional representative of Radwell within the assigned territory.

This position is ideal for individuals with delivery, courier, route driver, transportation, or customer-facing experience who enjoy being on the road, interacting with people, and providing exceptional service. While this is not a sales role, successful candidates should be personable and comfortable discussing Radwell's services and directing customer opportunities to the appropriate sales team members.

Key Responsibilities

• Pick up and deliver customer products, repairs, returns, and surplus inventory throughout an assigned territory
• Maintain regular contact with existing customers and provide outstanding customer service during visits
• Coordinate daily schedules and routes with management and internal teams
• Respond professionally to customer questions, requests, and concerns
• Communicate customer needs and opportunities to the appropriate sales and customer service team members
• Create and process RGA, RMA, and quotation requests within company systems
• Maintain accurate records of daily activity, pickups, deliveries, and customer interactions
• Prepare weekly activity reports and summaries for management
• Represent Radwell professionally and maintain a positive company image at all times
• Plan efficient routes to maximize productivity and customer coverage
• Perform additional duties, tasks, or work as assigned
  
  

Qualifications

• Valid driver's license with a clean driving record
• Strong customer service skills
• Ability to work independently and manage a daily schedule
• Professional appearance and demeanor
• Strong organizational and time management skills
• Ability to build rapport and maintain positive customer relationships
• Reliable attendance and punctuality
  
  

Knowledge & Skills

• Strong computer proficiency
• Ability to multitask and work in a fast-paced environment
• Excellent attention to detail
• Strong problem-solving abilities
• Effective verbal and written communication skills
• Ability to learn and utilize company software and reporting tools
• Strong customer service and interpersonal skills
• Route planning and territory management skills preferred
  
  

Education & Experience

• High School Diploma or equivalent required
• One to three years of delivery driver, route driver, courier, transportation, customer service, or related experience preferred
• Experience working directly with customers preferred
• Technical or industrial product knowledge is a plus
• Equivalent combinations of education, training, and experience will be considered
  
  

Physical Requirements

• Must be able to drive for extended periods of time
• Requires regular travel throughout the assigned Michigan territory, including driving approximately 200 miles on many days
• Frequent lifting of up to 55 pounds and continuous lifting of up to 10 pounds
• Frequent walking and movement between customer locations
• Occasional reaching, climbing, balancing, stooping, kneeling, crouching, or crawling
• Ability to load, unload, and transport customer materials safely
  
  

Compensation

The recruiting base pay range for this full-time position is $20.00–$24.00 per hour.

Within the base pay range, individual compensation is determined by job-related skills, experience, and relevant education or training.

Radwell Benefits

• Medical, dental, and vision coverage starting Day 1 of employment
• 15 PTO days
• Paid company holidays
• Company-paid short-term and long-term disability
• Company-paid life insurance
• 401(k) with company matching
  
  

Work Environment

This position operates primarily within company vehicles, customer facilities, warehouses, and industrial environments throughout the assigned territory. Employees are expected to maintain a professional appearance and represent Radwell positively during all customer interactions. This role focuses primarily on deliveries, pickups, customer service, and relationship building rather than direct sales activities.

Radwell International LLC is an equal opportunity employer.