Document Coordinator

Document Administration Specialist I

Location: Greenville, SC 29601

Duration: 3 Months

Pay Rate: $20/hr on W2 (No Benefits)

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Key Responsibilities

• Receive, process, catalog, and ship mortgage servicing and collateral documents.
• Perform data entry, document research, and maintain accurate records.
• Review loan documents for accuracy, completeness, and compliance with documentation standards.
• Request and track collateral files from document custodians and servicing partners.
• Respond professionally to inquiries from vendors, investors, and internal teams.
• Maintain accurate physical and electronic document inventories.
• Update loan/document information in applicable systems and databases.
• Monitor daily task queues and exception reports to meet required SLAs.
• Process document requests, file check-in/check-out, and shipment activities.
• Perform inventory audits and resolve document discrepancies.
• Handle confidential customer and mortgage-related information professionally.

Required Qualifications

• High School Diploma or equivalent required.
• Associate's or Bachelor's degree preferred.
• 0–2 years of relevant experience.
• Basic understanding of mortgage servicing documents preferred.
• Strong data entry, research, and organizational skills.
• Excellent written and verbal communication skills.
• Strong time management and ability to prioritize multiple tasks.
• Ability to meet deadlines, SLAs, and productivity goals.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Ability to handle confidential information with professionalism and integrity.
• Strong interpersonal skills for working with vendors, custodians, and internal teams.