What are the responsibilities and job description for the Desktop Support Technician position at Radiant Systems Inc?
Job Title: Desktop Support Technician II
Location: Madison, WI (Onsite)
Duration: 6 Months
Job Summary:
We are seeking a Desktop Support Technician II with 2 years of experience supporting enterprise desktop environments. The ideal candidate will provide technical support for Windows-based systems, troubleshoot hardware/software issues, support LAN/WAN connectivity, and assist end users with IT solutions.
Required Skills:
- 2 years of desktop/PC support experience in a networked environment
- Strong knowledge of Microsoft Windows OS, hardware, imaging, profile migration, and troubleshooting
- Experience with TCP/IP, DNS, DHCP, LDAP, firewalls, routers, and LAN/WAN environments
- Excellent customer service and communication skills
- Ability to support hardware deployments, upgrades, inventory, and Help Desk escalations
- Experience working in Agile environments is a plus
- Willingness to participate in a 24/7 on-call rotation
If you're interested, please share your updated resume along with your contact details and availability.
Salary : $30 - $32