What are the responsibilities and job description for the Desktop Support Specialist position at Radiant Systems Inc?
Job Tittle: Desktop Support Specialist
Location: Tempe, AZ 85284
Pay Rate: Up to $32/hr on W2 (No Benefits)
Duration: 3 Months contract
Job Description:
We are looking for an IT Desktop Support Specialist to provide technical support to end users, troubleshoot hardware and software issues, and support Microsoft 365 applications in an enterprise environment.
Key Responsibilities:
- Provide onsite and remote desktop support to end users.
- Troubleshoot PC hardware and software issues.
- Support Microsoft 365 applications and Intune.
- Install and configure computers, software, and applications.
- Provide support for printers, scanners, and other peripherals.
- Manage and update technical support tickets.
- Escalate technical issues when required.
- Maintain site documentation and system configurations.
- Assist with desktop/laptop upgrades and special projects.
Required Skills:
- Experience with Microsoft 365 applications.
- Knowledge of Microsoft Intune.
- Strong PC troubleshooting skills.
- Hardware and software support experience.
- Desktop support and end-user technical support knowledge.
Education: Bachelor's degree or equivalent experience.
Experience: Typically less than 2 years with a Bachelor's degree or equivalent experience.
Salary : $29 - $32