What are the responsibilities and job description for the Techno Functional Program Manager position at Radiant Digital?
Three Core Domains
This role requires hands-on fluency across three interconnected domains:
Telecom System
sBSS/OSS architecture, 4G/5G/LTE services, billing & provisioning, CDR processing, network lifecycle managemen
tIoT Platfor
mVZ Connect platform, SIM/device lifecycle, M2M protocols, IMEI/MSISDN management, fleet & asset connectivit
yApplied AI / M
LML-driven network ops, predictive analytics, AI automation, responsible AI governance, generative AI pilot
s
Key Responsibilitie
s Program Delivery & Governanc
- e Own end-to-end delivery of IT programs — roadmap, budget, resource plans, risks, and milestone tracki
- ngDefine and govern program scope with clear business outcomes tied to telecom and IoT KP
- IsCoordinate across product management, engineering, network operations, and vendor teams for on-time, on-budget releas
- esLead steering committee reviews, executive reporting, and cross-functional stakeholder alignment sessio
- nsEstablish and maintain Agile/SAFe delivery cadence including PI planning, sprint reviews, and retrospectiv
- esManage program dependencies, escalation paths, and risk mitigation strategies proactive
lyTelecom & IoT Platform Managemen
- t Translate telecom BSS/OSS business requirements into actionable IT system changes and configurations within Client Platfo
- rmPartner with network engineering to align IT platform capabilities with evolving 5G and LTE service architectu
- reManage platform integrations (APIs, data feeds) with carrier backend systems, OEM device partners, and third-party IoT platfor
- msFacilitate functional design reviews, user acceptance testing, and go-live readiness assessments for releas
- esOversee data quality, platform performance SLAs, and operational support models post-deployme
ntApplied AI Strategy & Executio
- n Identify and champion AI/ML use cases within IT Platform — including network anomaly detection, device churn prediction, usage pattern intelligence, and smart data plan optimizati
- onDefine AI program roadmaps & pilots with clear business cases, data requirements, and phased delivery mileston
- esCollaborate with data science and MLOps teams to move AI models from prototype to production within the IT platfo
- rmCommunicate AI initiative value and progress to executive sponsors through business-focused narrativ
esStakeholder & Vendor Managemen
- t Build and sustain trusted relationships with business owners, IT leadership, network operations, and finance stakeholde
- rsManage third-party vendors and system integrators — SOW compliance, performance oversight, and escalation manageme
- ntPartner with enterprise architecture to ensure IT System evolution aligns with long-term IT strategy and standar