What are the responsibilities and job description for the Receptionist position at Radiance By Roller?
Company Description Radiance By Roller is a locally based company located at 1695 E Rainforest Rd in Fayetteville, Arkansas, United States. The organization serves clients in the Fayetteville area, providing a welcoming and professional environment. Team members work closely with clients and colleagues in an on-site setting, contributing to personalized service and consistent support. The company values reliability, professionalism, and strong interpersonal skills in its staff. Joining Radiance By Roller offers the opportunity to be part of a customer-focused team in a growing local business.
Role Description The Receptionist role at Radiance By Roller is a full-time, on-site position based in Fayetteville, AR. The Receptionist will be responsible for greeting clients, managing incoming phone calls, and directing visitors to the appropriate staff or service areas. Day-to-day tasks include scheduling appointments, handling check-in and check-out processes, maintaining a tidy reception area, and managing incoming mail and basic clerical duties. The role also involves updating client information, supporting administrative tasks such as filing and data entry, and coordinating with other team members to ensure smooth front-desk operations. The Receptionist is expected to provide courteous, efficient service to all clients while maintaining confidentiality and professionalism.
Qualifications
- Strong customer service and communication skills, with the ability to interact professionally with clients in person and over the phone.
- Proficiency in receptionist duties and clerical skills, including appointment scheduling, filing, and basic data entry.
- Demonstrated phone etiquette and the ability to handle multiple calls and inquiries in a calm, organized manner.
- Basic computer skills and familiarity with office software (e.g., email, calendars, spreadsheets, and appointment systems).
- High level of reliability, attention to detail, and ability to manage time effectively in a busy front-desk environment.
- Ability to maintain confidentiality and demonstrate professionalism in appearance and behavior.
- Previous experience in reception, customer-facing roles, or administrative support is preferred but not required.
- High school diploma or equivalent; additional training in office administration or customer service is a plus.