What are the responsibilities and job description for the Technical Documentation Specialist position at Radian Research Inc?
Join a world leader in energy measurement and start your ownership journey today!
Radian Research is an employee-owned innovative technology company with an engaging and participative work environment. We provide Electric Meter Testing Instruments, Systems, Software and Services to Electric Utility Companies, Electric Meter Manufacturers and National Metrology Institutes for Engineering, Laboratory, Shop and Site applications. Radian provides both portable and primary energy reference standards unequaled in accuracy, stability, and reliability. The focus of Radian is our customer, and the heart of Radian is our team. We recognize and value the 3 Cs of Radian’s culture: Customer-centric focus, continuous improvement mindset, and care for our Customer, company, community, and for each other.
Department Summary:
The Radian Research Engineering Department—with teams in Lafayette, Indiana; Pearl, Mississippi; and Knoxville, Tennessee—is responsible for the research, design, development, and support of innovative and legacy products, instruments, systems, software, and services that serve electric utilities, meter manufacturers, and laboratories worldwide.
Position Summary:
This vital role is responsible for participating in the creation, maintenance and controlled release process for documentation of the products we manufacture. This includes the documents necessary for production employees to successfully assemble our products per engineering requirements along with user manuals for our customers to aid in the use of the products produced by Radian Research. The product line is extensive and varied, which includes Energy Meter Testing Systems, Energy Reference Standards and a wide variety of testing solutions. The successful candidate will be responsible for completing tasks in RADIAN’s new product development process from initial concepts through production release. They will also provide ideas for documentation enhancements and support to existing products. The person holding this position will be a key contributor to the success of multiple projects.
This is an on-site position at the Lafayette, Indiana facility.
Responsibilities:
· Create, maintain, upgrade, and enhance production and customer documentation per Radian's ISO 9001 procedures.
· Work closely with the engineering and production teams to provide detailed step-by-step instructions for the assembly of Radian products.
· Observe and document assembly processes on the production floor, working alongside assemblers to capture build sequence, tooling, and critical steps.
· Manage and track released documentation through Radian's engineering change order (ECO) process.
· Participate in requirements development and review.
· Help advance documentation tools, technology, and processes.
· Utilize AI tools to aid in the success of accurate and complete documentation.
· Other duties as assigned.