What are the responsibilities and job description for the UX/UI Design Intern position at Rack Room Shoes?
32070
Full Time
Summary
As a UI/UX Design Summer Intern, you will support the creation of user-centered, brand-aligned design solutions across a variety of digital platforms, including websites, mobile apps, internal tools, and in-store digital experiences. This internship offers hands-on experience contributing to real projects while learning how strategy, research, analytics, and design systems come together to create meaningful customer experiences.
Essential Functions
Must be able to look at computer monitors for extended periods; use of hands/fingers for typing.
Work Environment
Office environment located in Charlotte, NC. Includes collaboration with cross-functional teams in a fast-paced setting.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills requires of the position. All employees may have other duties assigned at any time.
Store Number: HQ
Headquarters
Pay Range
8310 Technology Drive
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Charlotte, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
Full Time
Summary
As a UI/UX Design Summer Intern, you will support the creation of user-centered, brand-aligned design solutions across a variety of digital platforms, including websites, mobile apps, internal tools, and in-store digital experiences. This internship offers hands-on experience contributing to real projects while learning how strategy, research, analytics, and design systems come together to create meaningful customer experiences.
Essential Functions
- Organize and maintain UX/UI design artifacts in Figma to improve efficiency and reduce duplication.
- Support migration of design system documentation from Zeroheight to Figma Sites.
- Restructure and maintain reusable components to improve scalability, governance, and accessibility.
- Collaborate with UX, engineering, and business teams to ensure quality and consistency.
- Support user research efforts including usability testing, surveys, persona development, and journey mapping.
- Analyze KPIs, usability metrics, and competitive experiences to identify optimization opportunities.
- Create sketches, wireframes, and prototypes (low- and high-fidelity).
- Iterate designs based on feedback, data, and usability findings.
- Ensure designs meet accessibility standards and promote inclusive experiences.
- Stay current on UX trends and emerging tools; explore in-store and digital customer experience
- Must be proficient in MS Suite including Word, Excel, PowerPoint, and Outlook.
- Strong understanding of user-centered design and design thinking principles.
- Knowledge of information architecture, interaction design, visual design, and user psychology.
- Experience with Figma (required); familiarity with Adobe Creative Suite (preferred).
- Familiarity with usability testing, surveys, and other UX research methods.
- Excellent verbal and written communication skills.
- Ability to balance user needs with business goals.
- Receptive to feedback and eager to learn.
- Pursuing or recent Bachelor’s degree in Design, HCI, UX, or a related field (preferred).
- Ability to interpret feedback and data to improve solutions.
- Ability to work 4 days a week in-office in Charlotte, NC.
Must be able to look at computer monitors for extended periods; use of hands/fingers for typing.
Work Environment
Office environment located in Charlotte, NC. Includes collaboration with cross-functional teams in a fast-paced setting.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills requires of the position. All employees may have other duties assigned at any time.
Store Number: HQ
Headquarters
Pay Range
8310 Technology Drive
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Charlotte, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.