What are the responsibilities and job description for the Learning & Development Intern position at Rack Room Shoes?
32077
Full Time
Summary
As a Learning & Development Intern, you will join our team to gain hands-on experience in the skills required of L&D professionals. You will assist with LMS administration, resource management, and course planning while supporting our mission to provide high-quality educational technology solutions.
Essential Functions
Store Number: HQ
Headquarters
Pay Range
8310 Technology Drive
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Charlotte, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
Full Time
Summary
As a Learning & Development Intern, you will join our team to gain hands-on experience in the skills required of L&D professionals. You will assist with LMS administration, resource management, and course planning while supporting our mission to provide high-quality educational technology solutions.
Essential Functions
- Review and update Global Resources within the Learning Management System (LMS).
- Participate in “Skills” research, buildout, and deployment to the corporate office.
- Assist with translation rules and administrative functions inside the LMS.
- Support course development through end-user research and storyboarding.
- Plan and prepare materials for Instructor-Led Training courses for Fall 2026.
- Must be able to communicate effectively and professionally.
- Strong interpersonal skills and a passion for helping others learn.
- Ability to work effectively in a team-oriented environment.
- Must be highly organized and detail-oriented.
- Proficiency in Microsoft Office Applications (Excel, Word, PowerPoint) and Adobe.
- Pursuing or completed a degree in Learning Technology, Education, or a related field.
- Basic understanding of learning technology and L&D department functions.
- General understanding of storyboarding and course development is preferred but not required.
- Strong administrative skills to provide necessary support to the department.
- Must be able to look at a computer monitor for up to 8 hours a day.
- Ability to use hands and fingers for typing and detailed work using a mouse.
- Ability to exert up to at least 10 lbs. of force occasionally.
- Office Environment
- Working primarily in an office environment, 4 days a week in Office.
- Performed in a traditional office environment with extended periods of sitting.
- May require visits to nearby store locations or participation in off-site projects.
Store Number: HQ
Headquarters
Pay Range
8310 Technology Drive
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Charlotte, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.