What are the responsibilities and job description for the Home Care Administrator assistant position at Rachel’s sweet home care?
A Home Care Assistant Administrator plays a vital operational and administrative leadership role within a home care agency, home health agency, or hospice organization. Working directly under and in support of the Administrator or Executive Director, the Assistant Administrator helps oversee daily agency operations, ensure regulatory compliance, manage staff, and support overall quality of care.
Key Responsibilities1. Daily Operations & Office Management
- Operational Supervision: Assists in managing day-to-day administrative activities, front-office workflows, and scheduling.
- Systems & Documentation: Oversees electronic health record (EHR) or home care management software systems (such as HHAeXchange, Kinnser, or MatrixCare) for scheduling, billing, and Electronic Visit Verification (EVV).
- Leadership Support: Steps in to assume administrative authority and maintain business continuity when the agency Administrator is absent or off-site.
2. Regulatory Compliance & Quality Assurance
- State & Federal Compliance: Ensures the agency complies with state licensing standards, Medicaid/Medicare regulations, HIPAA privacy laws, and OSHA workplace safety rules.
- Audit & Survey Preparation: Helps prepare administrative and clinical documentation for state licensure audits, accreditation reviews (e.g., CHAP, Joint Commission), or internal quality checks.
- Quality Improvement: Participates in Quality Assessment and Performance Improvement (QAPI) programs to evaluate patient outcomes, care safety, and operational efficiency.
3. Human Resources & Staff Management
- Recruitment & Hiring: Coordinates recruitment, interviewing, credential verification, background checks, and onboarding for caregivers, Direct Support Professionals (DSPs), and office personnel.
- Training & Onboarding: Manages mandatory employee training, safety orientation, and annual continuing education requirements.
- Performance & Retention: Monitors employee performance, assists with performance appraisals, and handles caregiver scheduling or staff grievance resolution.
4. Client & Community Relations
- Intake & Service Coordination: Assists with client intake, reviewing care plans, and matching appropriate caregivers with clients based on needs and schedule preferences.
- Client Advocacy & Feedback: Serves as a point of contact for clients, family members, and field staff to resolve concerns, address complaints, or handle scheduling changes promptly.
- Community Outreach: Represents the agency at community events, networking sessions, or meetings with referral sources.
Typical Qualifications & Skills
- Education: in Healthcare Administration, Business Administration, Public Health or a related field (high school diploma)
- Experience: 1 years of experience in home care, home health, long-term care, or healthcare administrative management.
- Key Skills:
- Knowledge of state home care regulations and Medicaid Home and Community-Based Services (HCBS) guidelines.
- Proficiency in home care management software, Electronic Visit Verification (EVV), and Microsoft Office.
- Strong leadership, problem-solving, and communication skills.
- Ability to handle multi-tasking in a fast-paced environment and handle sensitive client and personnel matters with strict
- confidentiality.
Pay: $18.00 - $20.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $18 - $20