Raceway Team Lead

Team Lead:

Job description:

Team Leader Job Description

Team Leader: All employees on site will report to you in the absence of the Assistant or General Manager. Your primary responsibility is to lead the team and assist the General Manager with all aspects of site operations.

What you would do:

• Adapt your prior experience to the car wash industry through our management curriculum
• Mentor under a General Manager & Assistant Manager to ensure your success!
• Lead a team and deliver an outstanding guest experience
• Grow the guest volume, driving sales, and increasing profitability for the store
• Coach staff to create a positive and high energy environment that guests can feel
• Train and support staff at varying levels of development
• Manage daily operations, deliver consistent high-quality services and promote Raceway Car Wash within your community
• Ensure the appearance of the site is of the highest standard and appealing to guests

We are looking for people who have:

• A track record of successful outcomes and a willingness to take ownership
• The skills to lead and motivate a team
• A desire to learn mechanical and electrical skillsets
• A service and goal-oriented outlook and personality
• A high level of initiative, attention to detail and pride in their work
• Availability to work long hours, including weekends, and a varying schedule to meet the needs of a fast-paced business
• The ability to efficiently multitask in a quickly changing environment
• A passion for building relationships with guests and community
• A willingness to work hard towards a common team goal
• Outstanding Guest Service skills and an outgoing attitude
• A desire to be active in a fast-paced, outdoor environment year round

Daily Store Responsibilities:

• Manage staff daily during your scheduled shift (this includes assigning tasks, ensuring there is adequate staffing & proper break periods are being taken)
• Lead & motivate the team to push sales
• Identify & resolve any equipment/computer issues with the help of the maintenance/IT support team
• Manage all cash handling transactions & assist with bank deposits
• Perform daily tasks as assigned by the General Manager
• Assist with nightly accounting reports, answering the site emails & responding the same day
• Assist guest with transactions, questions, & problems
• Perform daily tunnel checklist
• Post Daily sales on slack
• Assist manager with scheduling and covering open shifts
• Process any damage claim forms or workers compensation forms should there be an incident
• Open site on time and alert management if store is down & work with General Manager and Maintenance staff to ensure store is re-opened in a timely manner
• Responsible for operating and managing the site when the General Manager is off or on vacation
• Communicate with General Manager and Assistant Manager on any site operations issues

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Pay: $17.00 - $19.00 per hour

Work Location: In person

Salary : $17 - $19