What are the responsibilities and job description for the Community Support Team - Team Lead (Multiple Locations) position at R&C Consulting Group Inc.?
We’re recruiting for multiple locations: Laurinburg, Raeford, Winston-Salem, Rockingham, Gastonia, Lumberton, Monroe (NC), and McColl, SC. When you complete your application, please indicate which site you’re interested in so we can route your candidacy appropriately. This is a community-based role (not remote).
Lead a high-impact, field-based team helping adults stay safely in their communities.
At R&C Consulting Group, Inc., we partner with adults living with serious mental illness and co-occurring needs. As our
CST Team Lead, you’ll set the clinical bar for a multidisciplinary team delivering community-based, recovery-oriented care that keeps people out of higher levels of care.
Why this role matters
- Own the model. Orchestrate assessment PCP/crisis plan service delivery outcomes.
- Lead in the field. Coach staff in real time, calibrate interventions, and keep crisis response tight.
- Grow people. Supervise QPs/APs/PPs/Peer Support; build skills and confidence that last.
- See your impact. Better engagement, fewer ED/hospital days, steadier housing and routines.
What you’ll do
- Provide clinical leadership for a CST serving adults with SMI/SUD; keep services predominantly home & community-based.
- Coordinate assessment/reassessment; drive strong PCPs and crisis/safety plans with measurable objectives.
- Run weekly team case reviews; set caseload by acuity and assign the right staff mix.
- Participate in and manage a 24/7/365 first-responder on-call rotation with timely post-crisis follow-up.
- Deliver direct interventions within your license/scope (supportive counseling, skills coaching) and coordinate psychotherapy when needed.
- Ensure clean, timely documentation that meets medical-necessity and records standards; lead auth/continued-stay requests.
- Build partnerships with PCPs, hospitals, courts/probation, housing/employment supports, and community providers.
You’ll thrive here if you…
- Enjoy
leading from the front—in homes, in the community, and in supervision. - Balance heart and rigor: recovery-oriented practice and bulletproof compliance.
- Like turning data into action—closing the loop on incidents, engagement, and outcomes.
Must-have qualifications
- Master’s in a human-services field and Qualified Professional (QP) status.
- Full or provisional clinical license (e.g., LCMHC-A/LCMHC, LCSW-A/LCSW, LMFT-A/LMFT, LCAS-A/LCAS).
- 1 year post-graduate experience with adult mental health (CST/ACT/CM/IDD/SUD experience a plus).
- Current First Aid/CPR/BBP and crisis-intervention training (e.g., NCI/CPI or equivalent).
- Valid driver’s license, reliable transportation, and flexibility for evenings/weekends/on-call.
Schedule & travel
Community-based role with regular field work across the service area; shared on-call rotation.
