What are the responsibilities and job description for the Shipping & Customer Service Associate position at Qwik Pack & Ship?
we are looking for a reliable and customer-focused Shipping & Customer Service Associate to join our team. This role is ideal for someone who enjoys working with customers, handling packages, and being part of a growing local business.
Responsibilities
- Assist customers with shipping, packing, and drop-off services
- Prepare and package items for USPS, UPS, FedEx, DHL
- Weigh, label, and process shipments accurately
- Sell packing materials and related services
- Answer phones and assist walk-in customers
- Keep the store organized and professional
- Light lifting (up to ~40 lbs)
Requirements
- Strong customer service and communication skills
- Basic computer skills (POS or shipping software a plus)
- Ability to multitask in a fast-paced retail environment
- Reliable, punctual, and detail-oriented
- Prior shipping, retail, or customer service experience preferred (not required)
Job Types: Full-time, Part-time
Pay: $ $19.00 per hour
Work Location: In person
Salary : $19