What are the responsibilities and job description for the Mgr, Security & Incident Management (FC) position at QVC?
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.
Your Opportunity, Your Team
The Manager of Security & Incident Management supports QVC and HSN. You will provide direction in the delivery of comprehensive security services, systems, and programs. These efforts aim to protect team members, operations, and facilities, as well as the business from threats and harm. You will lead the security team with operational responsibilities include access control, investigations, fire protection, emergency response, incident management and business continuity. You will report to the Regional Manager, Security & Incident Management and working the Bethlehem FC.
Where You'll Work
Your Opportunity, Your Team
The Manager of Security & Incident Management supports QVC and HSN. You will provide direction in the delivery of comprehensive security services, systems, and programs. These efforts aim to protect team members, operations, and facilities, as well as the business from threats and harm. You will lead the security team with operational responsibilities include access control, investigations, fire protection, emergency response, incident management and business continuity. You will report to the Regional Manager, Security & Incident Management and working the Bethlehem FC.
Where You'll Work
- This role is onsite and will require you to work from our Bethlehem FC daily. Relocation assistance is not available for this role.
- Oversee multi-site security operations to ensure compliance with established departmental and operational procedures.
- Operational responsibilities include access control, investigations, fire protection, emergency response, incident management and business continuity.
- Directly manage the onsite security team to ensure all required security services are delivered as defined in SOPs and Global Security Operations Procedures.
- Ensure the accurate identification, tracking and monitoring of problem situations.
- Be a liaison to all site departments, local law enforcement and other emergency service providers.
- Work in close collaboration with the Global Security Operations Center (GSOC) to monitor internal and external threats to the business, introduces mitigation strategies, and escalates incidents to senior leadership.
- 5 years previous managerial experience in a high volume environment.
- 3 years leadership experience with security experience.
- Experience and working knowledge of distribution site operation.
- Knowledge of the Fulfillment Centers principles (inbound/outbound operations).