What are the responsibilities and job description for the Media Operations Technician/Master Control position at QVC?
US12014
Your Opportunity, Your Team
The Media Operations Technician supports QVC and HSN, and under the direction of the Supervisor, Media Operations/Network Operations Center (NOC), you will ensure the accurate and successful operation of transmission output ensuring seamless delivery on all broadcast platforms and streams, prioritizing the assigned operational workload and maintaining best working practices. You will also manage the operation of end-to-end media management workflows used by the
edit suites, live control rooms and non-live playout.
Where You'll Work
they arise.
ticketing system.
the highest operational standards and agreed service levels are met.
still store, play out, graphics, cameras, robotics, switchers and routers.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
Your Opportunity, Your Team
The Media Operations Technician supports QVC and HSN, and under the direction of the Supervisor, Media Operations/Network Operations Center (NOC), you will ensure the accurate and successful operation of transmission output ensuring seamless delivery on all broadcast platforms and streams, prioritizing the assigned operational workload and maintaining best working practices. You will also manage the operation of end-to-end media management workflows used by the
edit suites, live control rooms and non-live playout.
Where You'll Work
- This role is onsite and will require you to work from our West Chester, PA headquarters daily. Relocation assistance is not available for this role.
- This role requires you to have the availability to work 1st, 2nd and 3rd shift, any day of the week.
- Monitor and maintain the health and quality of all outbound
- Support additional live feeds and social media simulcast programming.
- Responsible for playout of all live and non-live channels
- Execute live streaming to multiple platforms.
- Monitor and interact with the system dashboards to ensure that systems
they arise.
- Conduct routine QC checks on software, processes, equipment and all
- Preparation, recording, ingest, archiving, restoring and general Asset
- Perform service recovery according to set procedures during both server-
ticketing system.
- Correct configuration and operation of all systems and applications in
the highest operational standards and agreed service levels are met.
- Provide technical and operational support for all new projects and
- Manage back-up programming for additional channels.
- Repair and maintain broadcast related equipment.
- First line investigation and resolution of technical and operational issues
still store, play out, graphics, cameras, robotics, switchers and routers.
- Report shift status, technical discrepancies and all operation issues are
- Monitor NOC dashboard and troubleshoot all Broadcast network devices.
- College degree, technical school, Military training or equivalent
- 1-3 years of recent engineering, control room, media operations or
- Experience operating Media Operations Switcher and related equipment.
- Experience performing basic troubleshooting of both standard and high-
- Experience in a server-based broadcast operation.
- Must have understanding of analog and digital signal chains, video and
- Overall knowledge of the television production processes broadcast
- Work on elevated surfaces (lighting rafters- studio).
- Work in normal warehouse conditions, which may include
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.