Activities Coordinator

Quotient Sciences: Molecule to Cure. Fast.
Quotient Sciences is a leading drug development and manufacturing accelerator, helping biotech and pharma companies bring new medicines to patients faster. With over 35 years of experience and a track record of success, we provide Drug Product (CDMO) and Clinical (CRO) services across the entire development pathway, including formulation development, clinical pharmacology, clinical trials, and commercial product manufacturing.

Our proprietary and disruptive platform – “Translational Pharmaceutics®” – integrates Drug Product Manufacturing and Clinical Testing to eliminate silos in the drug development process. This in turn reduces costs, improves outcomes, and significantly accelerates drug development times.

Why join us:
Because every day counts when bringing new medicines to patients. Our 1,000 experts across the US, UK, and beyond are united by science, agility, and a culture that turns ideas into impact—fast.

The Role

• The Research Volunteer Liaison (Activities Coordinator) works with the Clinical and Screening Teams to ensure the best possible experience for the volunteers, maximizing the potential for them to maintain compliance during their participation, to complete the trials and return for future studies 
• Coordinates study volunteer activities (transportation to consultation or off-site procedure appointments) and addresses non-study related needs of volunteers during their inpatient stay and throughout their participation 
• Communicates volunteer concerns to supervisor, Clinical Leads and/or Investigators promptly 
• To comply & adhere to GCP guidelines and regulations as required of this role 

Main Tasks and Responsibilities 

• Prepares IDs and bracelets based on list of eligible volunteers from Screening 
• Ensures volunteers sign in at all admission and outpatient visits 
• Ensures all study volunteers have gone through the required search procedure during admission days before they are escorted to the designated unit     
• Verifies each study volunteer upon admission through the clinical RSVP system to ensure volunteers have not enrolled in a study after Screening. Provides RSVP reports to Data Entry Coordinator and to the Clinical Research Nurse   
• Organizes and schedules outpatient visits, re-admissions, phone calls follow up, reminders for volunteers, in coordination with Clinical Leads and nurses 
• Prepares volunteers clinic discharge procedures, signs out volunteers at discharge and escorts them to the appropriate exit 
• Obtains approval from Clinical Lead/Project Manager and organizes study volunteer activities (including arts and crafts, games, raffles, birthday cakes, etc.) while ensuring compliance to protocol restrictions   
• Serves as the liaison between the volunteers and the Clinical/Project teams 
• Communicates study volunteer personal needs or requests to Clinical Lead, e.g. personal emergency or immigration appointment. Most cases will require sponsor approval and PM will need to be consulted for this approval 
• Accompanies study volunteers to personal or medical appointments as directed by Clinical Lead, PM or supervisor 
• Prepares daily clinic census and provides form to Clinical Research Nurse on evening shift for review and signature. Maintains completed forms in Census Binder and archives annually 
• Coordinates linen, towels and soap distribution on admission days with Facilities staff  
• Collects volunteers’ personal contraband items, which were removed during the luggage search by Facilities staff, and stores them appropriately until clinical discharge 
• Upon admission of studies with long confinements (>7 nights), discusses supervised walk schedule with Clinical Lead/Project Manager for approval and schedules accordingly, Supervised walks must occur in the closed gated parking area after sponsor approval   
• Maintains inventory of supplies (gift cards, arts & crafts, books, etc) as needed for volunteer recreational activities  
• Assists Clinical Research Nurse during the orientation procedure to study volunteers upon their admission 
• Assists Clinical Research Nurses with follow up calls to volunteers needing unscheduled lab procedures or visits. Completes Subject Communication Form to document volunteer contact  
• Assists with volunteer payment card activation and distribution of Payment Schedules/Logs  
• Assists with distribution of meals to study volunteers as scheduled 
• Assists Clinical Research Nurse with mouth checks as scheduled 
• Assists with administrative tasks and projects as assigned 
• Assists with staff scheduling as required 

The Candidate

• Excellent interpersonal and communication skills 
• Good problem solving and organizational skills 
• Attention to detail – thorough in task completion 
• Ability to plan and prioritize effectively 
• Ability to coordinate group activities 
• Ability to communicate effectively with individuals from multi-cultural backgrounds 
• Fluent in English and Spanish 
• Professional appearance and demeanor 
• Ability to work in a fast-paced environment 
• High School graduate or equivalent required; Associates degree preferred 

Job Demands 

The job may involve the following: 

• Very high concentration of work 
• Strict and tight deadlines 
• Having to juggle a range of tasks/issues simultaneously 
• Working in a hazardous environment with high requirement to follow safety procedures 
• Working outside normal working hours 
• Needing to respond to client demands 

Application Requirements

When applying for a position with Quotient Sciences to be able to work in our organization you must be aged 18 years or over and not have been debarred by the FDA. If you indicate you are under the age of 18 or have been debarred then your application will be automatically declined. 

Our Commitment to Diversity, Equity and Inclusion 

Quotient Sciences are advocates for positive change and conscious inclusion. We strive to create a diverse Quotient workforce and develop a workplace culture that provides a sense of acceptance for every person within our organization. As a global employer, we recognize the value in having an organization that is a true reflection and representation of our society today. 

Specifically we will not discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. 

This applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.