Customer Relationship Management Developer

CRM Developer

Optomi, in partnership with a leading organization in the building materials industry, is seeking an experienced CRM Developer for their Johns Creek, GA location! This is a 6-month contract to hire role. The CRM Developer will be responsible for designing, developing, customizing, integrating, and supporting the organization's Microsoft Dynamics 365 Customer Engagement (CE) environment. This position requires a strong hands-on developer with experience in Dynamics 365 CE, Dataverse, C#/.NET, Power Platform, enterprise integrations, and data migration.

What the right candidate will enjoy:

• The opportunity to work for a leading organization in the building materials industry!
• The ability to make an immediate impact on highly visible enterprise CRM initiatives!
• The opportunity to own complex Dynamics 365 development projects from design through production!
• Working with modern technologies including C#, .NET, APIs, Azure, Dataverse, and Power Platform!
• Collaborating directly with business stakeholders and participating in architecture and technical design decisions!

Experience of the right candidate:

• 8 years of hands-on Microsoft Dynamics CRM / Dynamics 365 development experience.
• Strong hands-on Dynamics 365 Customer Engagement (CE) development experience.
• Strong C# / .NET development skills.
• Experience developing Dynamics 365 plugins, custom workflow activities, and custom web resources.
• Strong Dataverse experience.
• Hands-on Power Platform experience, including Power Apps, Power Automate, and model-driven applications.
• JavaScript / TypeScript experience for CRM customization.
• Strong REST API / enterprise integration experience.
• Experience integrating Dynamics 365 with other enterprise systems.
• Strong SQL Server / data management skills.
• Experience with Azure DevOps, source control, deployments, and CI/CD.

Responsibilities of the right candidate:

• Design, develop, customize, and maintain Microsoft Dynamics 365 CE solutions.
• Develop C#/.NET plugins, custom workflow activities, and server-side integrations.
• Customize Dynamics entities/tables, forms, views, dashboards, business rules, and model-driven applications.
• Develop Power Apps, Power Automate flows, and business process workflows.
• Build integrations using REST APIs, SOAP, Azure Logic Apps, Azure Functions, Service Bus, and Dataverse APIs.
• Integrate Dynamics with ERP platforms, customer portals, eCommerce systems, and other enterprise applications.
• Support CRM data migrations, business acquisitions, tenant-to-tenant migrations, and CRM consolidation.
• Extract, transform, validate, and load CRM and operational data.
• Configure Dynamics security roles, business units, teams, and field-level security.
• Deploy solutions across Development, Test, and Production environments.
• Participate in architecture discussions and technical design reviews.
• Manage source control and deployments through Azure DevOps and CI/CD pipelines.