What are the responsibilities and job description for the Sr Underwriting Assistant | Client Service | Medical Malpractice position at Questpro?
Senior Underwriting Assistant / Client Service
Location: Louisiana (Baton Rouge preferred; hybrid work a plus)
Type: Full-Time
Salary: Competitive – Leading Insurance Carrier
Position Summary
A leading insurance carrier is seeking a Senior Underwriting Assistant / Client Service professional to provide high-level support for their accounts. This role blends client service, account management, and select underwriting responsibilities, making it ideal for candidates with experience in CSR, agency account management, or underwriting support.
Key Responsibilities
Location: Louisiana (Baton Rouge preferred; hybrid work a plus)
Type: Full-Time
Salary: Competitive – Leading Insurance Carrier
Position Summary
A leading insurance carrier is seeking a Senior Underwriting Assistant / Client Service professional to provide high-level support for their accounts. This role blends client service, account management, and select underwriting responsibilities, making it ideal for candidates with experience in CSR, agency account management, or underwriting support.
Key Responsibilities
- Serve as the main contact for clients and agents, addressing inquiries about coverage, rating, billing, and policy changes
- Process policy endorsements, renewals, and new applications in line with internal guidelines
- Support underwriting for assigned accounts and assist with new business quotes as needed
- Maintain accurate client files, track pending items, and ensure timely processing of all policy actions
- Collaborate with the team to support agency development and growth initiatives
- Attend internal meetings and participate in continuing education
- 4 years’ experience in client service, CSR, account management, or underwriting support within insurance
- Experience with Professional Liability or related insurance preferred
- Strong organizational, communication, and multitasking skills
- Comfortable working independently and collaboratively as part of a team
- P&C license and healthcare experience a plus
- Proficiency in Microsoft Office (Word, Excel) and internet tools
- Has a background combining CSR/account management experience with some underwriting exposure
- Experienced in Professional Liability or related insurance accounts
- Strong ability to manage client relationships, process policies efficiently, and support agency growth initiatives
- Competitive salary
- Comprehensive benefits package
- Hybrid flexibility in Baton Rouge (local candidates preferred)
- Opportunity to grow within a supportive carrier environment