What are the responsibilities and job description for the Field Service Technician - A/V & Electro-Mechanical Systems (Florida) position at Quest International Inc?
Field Service Technician – A/V & Electro-Mechanical Systems (Florida)Location: Orlando, FL (Statewide Travel Required)Pay: $24.00–$33.00/hr (DOE)Employment Type: Full-Time | Temp-to-HireTravel: 80% (Mostly local hotel stays as needed)About Quest InternationalQuest International has been a trusted partner to hospitals, surgical centers, laboratories, and industrial facilities for 40 years. We specialize in field service, A/V integration, medical device support, repairs, logistics, and equipment lifecycle management.We’re a service-first organization — which means we hire people who take pride in doing the job right, communicating well, and keeping critical environments up and running. If equipment fails in a hospital, we’re the team they call.We don’t do shortcuts.We don’t do ego.We do quality work and excellent service — and we support the technicians who make that happen.About the PositionThis Field Service Technician role is designed for someone who is equally comfortable with hands-on technical repair, customer interaction, and independent field work.You’ll work on a wide range of A/V and electro-mechanical equipment used in hospital ORs, procedural rooms, and clinical environments. Some days are routine maintenance. Some are fast-response troubleshooting. Most are a mix of both.Here’s what this role is:Hands-onTools in your bag, not just softwareReal troubleshooting, not guessworkHighly independentCustomer-facingEssential to hospital operationsHere’s what this role is NOT:An IT helpdesk jobA remote jobA desk jobA “slow day” kind of jobA job for someone who hates travelingWhat You’ll Do (Daily Experience)Perform installations, preventive maintenance, and corrective repairs on A/V and electro-mechanical systemsSupport surgical teams, clinical staff, and biomedical departments with professional, confident serviceDiagnose issues using multimeters, pressure/vacuum meters, frequency counters, and other field toolsComplete FRU-level troubleshooting and replace faulty componentsMount displays, route cables, configure A/V setups, and optimize system performanceDocument all work performed (service notes, parts used, repair steps)Travel across Florida to customer sites — Orlando, Tampa, Miami, Jacksonville, and everywhere in betweenManage your schedule, routing, and travel independentlyCommunicate clearly with hospitals regarding timing, updates, and service completionsEvery day brings something different — new locations, new equipment, new situations.If you like variety, you’ll love this role.Required Skills & Experience3 years hands-on experience with electro-mechanical, A/V, medical device, or similar equipmentAbility to troubleshoot down to the Field Replaceable Unit (FRU)Skillful with tools — multimeters, power meters, cable testers, hand tools, etc.Knowledge of HDMI, USB, Coax, Cat6, and related low-voltage cablingExperience mounting displays, configuring sound/video equipment, or working with control systemsAbility to lift 50 lbs., climb, crawl, and work in tight or elevated spacesStrong customer service skills — hospitals rely heavily on your professionalismComfort with heavy travelValid driver’s license and reliable transportationPreferred (Not Required)CCTV, low-voltage, or A/V integration experienceCompTIA A or similar technical courseworkBasic medical device service backgroundExperience in hospital or clinical environmentsStrong Excel/Word skills for documentation and reportingYou’ll Fit In Here If:You like solving problems with your handsYou prefer field work over an officeYou can stay calm and professional during urgent equipment issuesYou communicate clearly and respectfullyYou take pride in doing clean, thorough technical workYou enjoy traveling, meeting new people, and seeing new placesYou want a role where your skills actually matterInterview Topics (To Help You Prepare)A/V or electro-mechanical troubleshootingExamples of FRU-level repairsHow you handle urgent service callsComfort with 80% travelCable/media installationPhysical readiness for field workOn-call flexibilityReady to Apply?If you're a hands-on technician who wants a role with purpose, independence, strong support, and real impact in Florida’s medical environment, this is an excellent opportunity.Apply today and take the next step in your Field Service career with Quest International.Company DescriptionQuest International is a global leader in medical and industrial equipment services, specializing in repair, calibration, and field support. For over 40 years, we’ve partnered with hospitals, OEMs, and corporations nationwide. Based in Irvine, CA, Quest is known for quality, teamwork, and innovation that keeps critical systems running. ⚙️
Salary : $24 - $33