Sales Director - MS & Amazon

Job Requirements

Position Overview

Position Title : Sales Director – Hi-Tech

Reporting to : Global Business Head

Location : Seattle, Washington, USA

Scope

As our Sales Director, you will lead business development, scale and penetrate assigned accounts, seeding innovative ideas contributing to customers’ Digital/Engineering Initiatives. This Individual should have an excellent track record of building customer relationships, consulting on sustainable relevant solutions for customers. The individual will work closely with the Internal Leadership Team and is responsible for leading and growing the overall relationship including Revenue and Profit responsibility for the existing accounts and contributing to the overall growth and development of the Virtual Account Unit (VAU).

The role will entail overseeing several pursuits, mining and mapping a focused account, sector specific strategies and driving the supporting solution team to provide a credible and quality response to client’s requirements. The Sales Director will head a segment of the Virtual Account Unit (VAU) for a major Hi-Tech account and bring a focused approach towards addressing this customer’s needs and strategies.

Key Responsibilities

• Client Relationship Management: Build trust and strong partnerships with client personnel at all levels, leveraging relationships to position the company as a preferred partner.
• Business Development: Drive the opportunity management cycle (Prospect-Evaluate-Propose-Close) to grow revenue, expand into new services, and enhance account engagement through strategic and unsolicited campaigns.
• Strategic Account Planning: Develop and execute account strategies, including SWOT analysis, growth identification, and competitive reviews, to guide investment and resource allocation.
• Customer Engagement and Communication: Conduct regular customer reviews, deliver branded communications, and ensure proactive and transparent communication aligned with client needs.
• Solution Selling: Collaborate with delivery teams to propose tailored solutions, leveraging cross-sell and up-sell opportunities to enhance customer value.
• Account Operations and Governance: Oversee the entire account lifecycle, including strategic pricing, proposal development, forecasting, and billing rate negotiations to ensure profitability and operational excellence. Partner with Delivery management to achieve goals and support strategic initiatives.
• Team Leadership and Development: Lead sales and delivery teams in a matrixed environment, fostering collaboration, guiding professional growth, and aligning efforts to strategic objectives.
• Market and Revenue Strategy: Analyze competitive landscapes, structure large deals, and drive revenue growth through strategic investments, pricing strategies, and innovative business models.
• Expanding Client Partnerships: Identify opportunities to expand into new geographies, divisions, or services, ensuring alignment with the client’s evolving needs and strategic goals.
  
  

Qualifications

Work Experience

• 14 years in sales, relationship, or account management, managing accounts worth $8–$10M in the Hi-Tech Industry.
• Bachelor’s Degree (MBA or advanced account management training preferred).
• Strong engineering and digital solutions knowledge, including product life-cycle expertise.
• Experience/Familiarity with lifecycle engineering services, including embedded software and systems engineering, firmware, mechanical and structural design and analysis, manufacturing and software/hardware support.
• Experience with 3rd party outsourcing and Supply Chain/Vendor Management Systems
• Proven experience in business development, proposal creation, and leading cross-functional teams.
• Expertise in selling processes, pricing, negotiation, and long-term contract agreements.
• Established relationships with senior/mid-level technical managers and decision-makers.
  
  

Skills And Competencies

• Results-driven, analytical, and self-motivated with the ability to work independently.
• Decisive thinker with strong networking and relationship-building abilities.
• Demonstrated ability to thrive in a highly competitive environment, consistently outperforming goals and delivering results with a winning attitude.
• Excellent leadership, communication, and interpersonal skills; effective in executive-level presentations.
• Proficient in strategic planning, CRM tools, and sales strategy execution.
• Maintains focus and persistence in challenging situations, with a track record of overcoming obstacles to achieve success.
• Ability to gather information, accurately assess the situation and next steps, then lead, coordinate, and leverage internal resources to advance potential customer solutions.
• Familiarity working with global remote teams and offshore delivery models.