What are the responsibilities and job description for the Human Resources Generalist position at QUEST FOOD MANAGEMENT SERVICES LLC?
Quest Food Management Services, Inc. is a privately owned, full service, foodservice management company located in Lombard, Illinois. Founded in 1985, Quest has served schools (elementary, middle, high schools, college/universities) throughout Chicagoland guided by its mission to provide the communities we serve with fresh, high-quality food, exceptional responsiveness and intensely personal service.
It has been Quest’s team members who have been the cornerstone of our growth. Quality people, quality food, and quality clients are our recipe for success. Led by our vision to create the most enduring relationships in the industry by what we do and how we do it; with integrity, responsiveness, accountability, respect and excellence.
Our Promise
Balance - Quest fosters a fun, supportive environment that puts people first and strives for both culinary excellence and enduring relationships. Our flexible work opportunities encourage a healthy life balance for all of our valued team members.
Meaning - Quest believes that every aspect of what we do has significance, and therefore, our food is fresh and made from scratch, using high quality and responsibly sourced ingredients. We nourish our communities with wholesome meals and through our genuine and personal connections.
Recognition - Quest provides competitive compensation and benefits, and celebrates the fulfillment of our collective values at all levels of the organization. We support professional growth through training, development and access to highly visible leadership.
Position Summary
The HR Generalist will be responsible for providing support to Operations for daily core HR needs including Employee Relations, Compliance, Non-Exempt Performance Management, Onboarding, etc.
Essential Functions
- Cascades the vision of Quest Food Management Services, ensuring the Quest vision, values and founding principles are effectively communicated, understood and practiced.
- Level One Employee Relations Support includes high level questions, policy interpretation, investigations, etc.
- Support managers on documenting and communicating performance feedback
- Conducting periodic audits of employee records, files, and workplace poster requirements to ensure federal and state compliance
- Support Recruiting and Onboarding of Non-Exempt Team Members
- Provide guidance to Unit Leaders on Quest Employee Handbook and applicable Employment Law
- Support Unit Leaders on documenting and communicating feedback on performance and behavior
- Support all Engagement Programs to include surveys, recognition, Stay and Exit Interviews
- Prepare files and reports for Leadership as needed
- Support Payroll Function in ensuring units are following all required / established pay practices
- Support Non-Exempt Annual Review Process
- Support Time and Attendance Process to ensure proper tracking and administration
- Assist in responding to Unemployment Claims
- Special Projects as assigned
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
- Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.
Job Requirements/Specifications
Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.
Required:
- Bachelor’s Degree
- At least one year of related experience
- Excellent Verbal and Written Communication Skills
- Strong Organizational Skills and Attention to Detail
- Strong Interpersonal and Problem-Solving Skills
- Proficient in MS Office Applications
Preferred:
- 2-5 years’ experience
- Thorough knowledge of IL Employment Laws and Regulations
- Prior experience in Contract Food Service Management Industry
- SHRM-CP or PHR Certification
- Proficient in ADP Workforce Now
Essential Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to maintain professionalism and a positive attitude in the workplace
- Demonstrated ability to consistently communicate a clear understanding of internal and external customer expectations and adapt as appropriate to exceed their needs
- Proven ability to focus attention on determining what can be done to make progress
- Demonstrated ability to understand and determine priorities, effectively manage time and develop work plans in order to accomplish tasks and/or projects
- Proven ability to clearly organize and effectively convey information
- Demonstrated ability to analyze data and make process improvement recommendations
Language Skills
- Ability to read, write and speak English proficiently
Physical Demands: The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
- Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
- While performing the duties of this job, the employee is regularly required to talk and hear
- Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
- Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms
- Occasionally lift and/or move up to 20-25 pounds
- Fine hand manipulation (keyboarding)
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office environment
- Noise level is low to moderate
#Questfood
Salary : $75,000 - $85,000