What are the responsibilities and job description for the Medical Courier position at Quest Diagnostics?
Medical Courier
Baltimore, Maryland
At a glance
Success profile
Career path
Job description
Culture
Benefits/Rewards
employee loading truck
More: Accuracy
Discover a team that always delivers for patients.
At a glance
Talent, precision, and the ability to operate in a fast-paced, dynamic setting–that’s what it takes for our Transportation and Logistics team to deliver excellence. Working in this part of our business, you’ll maintain the highest standards in quality, compliance, and world-class performance in order to make sure clinical specimens reach their destination. And, as you’re making a meaningful difference in patients’ lives, we’ll follow suit–providing you with the training, development, and support you need to grow and thrive in your career.
“Quest offered a lot of room for growth and I just took advantage of the opportunities that were there in front of me.”
- Marlon Nicholson,
Logistics Leader
Quest Diagnostics Transportation & Logistics Overview (Video)
Success profile
What makes a successful candidate? See if you have what it takes.
Reliable
Efficient
Focused
Results-driven
Independent
Organized
See how your career can grow
At Quest, we empower our employees to be their best selves. As a team member of an organization promoting a healthier world, you will be supported to grow a flourishing career through on-the-job training, professional development, and so much more. You could be the next person to make an impact here–it’s just a matter of showing up and putting in the work. Here is just one example of a career path you can take.
Route Service RepresentativeRoute Service Representative
RSR, SeniorRSR, Senior
RSR, SpecialtyRSR, Specialty
RSR, AdvancedRSR, Advanced
RSR, Group Lead or TrainerRSR, Group Lead or Trainer
Additional Advancement OpportunitiesAdditional Advancement Opportunities
Job Details
Category Transportation and Logistics
Location Baltimore, Maryland
Job function Operations
Job family Logistics/Couriers
Shift Evening
Employee type Regular Full-Time
Work mode On-site
Job Description
Medical Courier - Baltimore, MD, Monday to Friday, 1:00 PM to 9:30 PM
$1,200 sign on bonus for external applicants only
Drive health forward — with a career that goes the distance.
At Quest Diagnostics, your deliveries don’t just move packages, they move healthcare forward. Join a trusted team of professionals ensuring life-saving diagnostics reach patients quickly and safely. You’ll be the face of our diagnostic services, helping ensure that every test gets where it needs to go, accurately and on time. If you’re reliable, customer-focused, and love being on the road, this role is for you.
Why choose Quest over the rest?
You’ll make a real difference in people’s lives – every day
Work independently in a mobile role with a predictable route
Exceptional benefits from day one, including: medical, dental, vision, life insurance, wellness programs, short- and long-term disability, 401(k) with company match, and employee stock purchase plan, based on eligibility
Career advancement opportunities through internal mobility and continuous development
Predictable hours and consistent routes support work-life balance
Mission-driven work — your role directly supports patient care and medical diagnostics
Pay range: $18.58 - $18.75 / hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Responsibilities:
What you’ll do:
Pick up, transport, and deliver medical specimens and lab materials on a scheduled route
Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
Safely operate a company-provided vehicle (non-CDL)
Use handheld scanners, route software, and mobile apps to track deliveries
Ensure proper specimen handling, labeling, storage, and documentation
Comply with all DOT, HIPAA, OSHA, and internal safety standards
Qualifications:
What you need:
A valid driver’s license with less than three moving violations within the past three years
Great customer service and communication skills
Strong attention to detail, with reliable documentation skills
Ability to work independently and problem-solve on the road
Comfortable using mobile devices or scanning tools
Ability to lift up to 30 lbs. and be on the move for much of your shift
Prior medical, customer service, courier, or logistics experience is strongly preferred
What we offer:
Competitive hourly pay
Annual merit increases and bonus opportunities
Exceptional benefits starting day one – including medical, dental, vision, and more for eligible roles
Paid time off, 401(k) match, tuition reimbursement, and career advancement
Uniforms provided
Full-time and part-time roles available across the U.S.
Ready to drive your career forward?
Apply now and start a meaningful career with one of the most respected names in the diagnostics industry.
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Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.