What are the responsibilities and job description for the Technical Architect, Full Stack Developer position at Quench USA, Inc.?
**About Culligan Quench**
Culligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/
**About Culligan**
There's nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit www.culligan.com.
Values: 5Cs
Culligan as One
Customers come first
Commitment to Innovation
Courage to do what's right
Consistently deliver exceptional results
**Position Summary**
Our Software Development Team works to drive effective use of our information technology systems and automation of processes. The Full Stack Developer will be a core member of the IT Development Team and will gain expertise across multiple systems and provide guidance and hands on mentoring for the team. This role is looked to provide insights, strategic thinking, and guidance to the IT team on technologies, platforms, and infrastructure to set us up for scalability, maintainability, and value. The Full Stack Developer is recognized organization wide as the subject matter expert in Quench platforms and will be a key influencer in the achievement of strategic alignment and direction. Quench's primary system is Salesforce.com and includes Zuora, ServiceMax, FinancialForce, Supply Chain Management, CPQ, as well as several other systems. The successful candidate must be experienced with the Salesforce architecture as well as integration tools to implement and maintain solutions for our company's unique needs. This is a hands-on highly technical role where you will work directly with the entire IT team and lead multiple technical projects simultaneously. They will be self-motivated, detail-oriented problem solver with excellent documentation and communication skills. They will take responsibility for solving complex problems and driving simplicity in their solutions.
The Full Stack Developer will work with the Director of Platform Engineering and the IT leadership team to guide software development platform decisions and solution infrastructure designs to optimize Quench's technology investments. The person in this role is also expected to be a dynamic and innovative leader and influencer, acting as an avid promoter of process improvement to enhance productivity and performance of the organization.
**Responsibilities**
Develop and implement standards, techniques, technologies, and methodologies for solution development.
Analyze environment and recommend technical solutions to streamline operations
Advise on retiring technical debt, assemble plans to remediate, and execute on project plans
Evaluate integration and middleware tools and methods an lay out detailed plans for redeploying updated more scalable and efficient integrations
Lead Requirements Gathering and Solution Design activities; influencing decisions regarding effectiveness, dependability, flexibility, scalability, supportability, and total cost of platforms and supporting technologies
Partner with development team to develop technical specifications for custom development and system integration requirements, including estimations for delivery time, cost, and resources
Develop detailed technical design documents that align to solution design specifications in partnership with development team
Lead technology design, configuration, and development activities, including testing, database and environment migrations, across multiple projects; ensuring adherence to development standards, alignment to technical specifications, and delivery to agreed timelines
Document solutions and lead knowledge transition to DevOps team
Work with project team to develop and validate estimates
Contribute to estimating level of effort on solutions
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
Collaborate with IT leadership and key business partners across the company to define strategies and build solution and application roadmaps focused on supporting business needs that are scalable and resilient for future goals.
Manage projects and ensure proper team usage of documentation throughout project and development lifecycle
Identify unused or underutilized platform features
Mentor more junior team members in business analysis, project management, and Salesforce.com best practices.
Stay informed of new products and technologies and evaluate, recommend, and implement appropriate technologies to enhance the organization's data capabilities.
**Qualifications**
Bachelor's degree in Computer Science, Information Systems, or other related concentration
10 years of related work experience as a Senior Developer or Architect
8 years of hands-on technical experience with Salesforce.com implementations with a minimum of 5 enterprise level technology projects
4 years working within the Salesforce ecosystem as a Developer or Technical Architect
In-depth understanding of integration tools, databases, and coding methods
Proficient in Boomi, MuleSoft, Jitterbit, and/or other middleware tools
Proficient in data engineering related integrations (IoT, ML, 3rd party portals)
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Understanding of key design patterns and large data volume limitations and best practices
Understanding of data sharing and visibility considerations and how these play into platform architecture
Expert level understanding of the Salesforce product suite, including Sales, Service, Marketing, and/or Experience Clouds
Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Demonstrated understanding of one or more industry-standard architecture frameworks (e.g., TOGAF, Zachman, DODAF, FEAF, Gartner/Meta, etc.)
Experience with configuring and developing the SFDC toolkit (e.g., Lightning Web Components, Visual force, Apex, S-controls, Triggers, Chatter, Apex Data Loader, Apex Explorer, etc.)
Experience with key software development and integrati
Culligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/
**About Culligan**
There's nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit www.culligan.com.
Values: 5Cs
Culligan as One
Customers come first
Commitment to Innovation
Courage to do what's right
Consistently deliver exceptional results
**Position Summary**
Our Software Development Team works to drive effective use of our information technology systems and automation of processes. The Full Stack Developer will be a core member of the IT Development Team and will gain expertise across multiple systems and provide guidance and hands on mentoring for the team. This role is looked to provide insights, strategic thinking, and guidance to the IT team on technologies, platforms, and infrastructure to set us up for scalability, maintainability, and value. The Full Stack Developer is recognized organization wide as the subject matter expert in Quench platforms and will be a key influencer in the achievement of strategic alignment and direction. Quench's primary system is Salesforce.com and includes Zuora, ServiceMax, FinancialForce, Supply Chain Management, CPQ, as well as several other systems. The successful candidate must be experienced with the Salesforce architecture as well as integration tools to implement and maintain solutions for our company's unique needs. This is a hands-on highly technical role where you will work directly with the entire IT team and lead multiple technical projects simultaneously. They will be self-motivated, detail-oriented problem solver with excellent documentation and communication skills. They will take responsibility for solving complex problems and driving simplicity in their solutions.
The Full Stack Developer will work with the Director of Platform Engineering and the IT leadership team to guide software development platform decisions and solution infrastructure designs to optimize Quench's technology investments. The person in this role is also expected to be a dynamic and innovative leader and influencer, acting as an avid promoter of process improvement to enhance productivity and performance of the organization.
**Responsibilities**
Develop and implement standards, techniques, technologies, and methodologies for solution development.
Analyze environment and recommend technical solutions to streamline operations
Advise on retiring technical debt, assemble plans to remediate, and execute on project plans
Evaluate integration and middleware tools and methods an lay out detailed plans for redeploying updated more scalable and efficient integrations
Lead Requirements Gathering and Solution Design activities; influencing decisions regarding effectiveness, dependability, flexibility, scalability, supportability, and total cost of platforms and supporting technologies
Partner with development team to develop technical specifications for custom development and system integration requirements, including estimations for delivery time, cost, and resources
Develop detailed technical design documents that align to solution design specifications in partnership with development team
Lead technology design, configuration, and development activities, including testing, database and environment migrations, across multiple projects; ensuring adherence to development standards, alignment to technical specifications, and delivery to agreed timelines
Document solutions and lead knowledge transition to DevOps team
Work with project team to develop and validate estimates
Contribute to estimating level of effort on solutions
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
Collaborate with IT leadership and key business partners across the company to define strategies and build solution and application roadmaps focused on supporting business needs that are scalable and resilient for future goals.
Manage projects and ensure proper team usage of documentation throughout project and development lifecycle
Identify unused or underutilized platform features
Mentor more junior team members in business analysis, project management, and Salesforce.com best practices.
Stay informed of new products and technologies and evaluate, recommend, and implement appropriate technologies to enhance the organization's data capabilities.
**Qualifications**
Bachelor's degree in Computer Science, Information Systems, or other related concentration
10 years of related work experience as a Senior Developer or Architect
8 years of hands-on technical experience with Salesforce.com implementations with a minimum of 5 enterprise level technology projects
4 years working within the Salesforce ecosystem as a Developer or Technical Architect
In-depth understanding of integration tools, databases, and coding methods
Proficient in Boomi, MuleSoft, Jitterbit, and/or other middleware tools
Proficient in data engineering related integrations (IoT, ML, 3rd party portals)
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Understanding of key design patterns and large data volume limitations and best practices
Understanding of data sharing and visibility considerations and how these play into platform architecture
Expert level understanding of the Salesforce product suite, including Sales, Service, Marketing, and/or Experience Clouds
Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Demonstrated understanding of one or more industry-standard architecture frameworks (e.g., TOGAF, Zachman, DODAF, FEAF, Gartner/Meta, etc.)
Experience with configuring and developing the SFDC toolkit (e.g., Lightning Web Components, Visual force, Apex, S-controls, Triggers, Chatter, Apex Data Loader, Apex Explorer, etc.)
Experience with key software development and integrati