What are the responsibilities and job description for the Senior IT Operations Analyst position at Quench USA, Inc.?
About Culligan Quench
Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/
About Culligan
Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.culligan.com.
Values: 5Cs
Culligan as One
Customers come first
Commitment to Innovation
Courage to do what's right
Consistently deliver exceptional results
Position Summary
We are hiring a Senior IT Operations Analyst to support the CIO by coordinating operational priorities across the IT organization at Culligan Quench. This role focuses on operations coordination, analytics/reporting, and procurement visibility across IT initiatives. The person in this role will sit in leadership and technical meetings, track follow-ups and workstreams, prepare reporting for leadership, and help maintain visibility into vendor activity, procurement processes, and operational spend. The role requires someone with experience in an IT environment and supporting initiatives across teams while ensuring projects, IT KPIs, budget, and operational processes stay organized.
Responsibilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/
About Culligan
Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.culligan.com.
Values: 5Cs
Culligan as One
Customers come first
Commitment to Innovation
Courage to do what's right
Consistently deliver exceptional results
Position Summary
We are hiring a Senior IT Operations Analyst to support the CIO by coordinating operational priorities across the IT organization at Culligan Quench. This role focuses on operations coordination, analytics/reporting, and procurement visibility across IT initiatives. The person in this role will sit in leadership and technical meetings, track follow-ups and workstreams, prepare reporting for leadership, and help maintain visibility into vendor activity, procurement processes, and operational spend. The role requires someone with experience in an IT environment and supporting initiatives across teams while ensuring projects, IT KPIs, budget, and operational processes stay organized.
Responsibilities
- Track initiatives, action items, and follow-ups from IT leadership meetings
- Coordinate operational priorities and initiatives across IT teams
- Prepare reporting and dashboards for leadership using Excel or Power BI
- Pull and analyze operational data to support decision making
- Support vendor coordination and procurement activities for IT tools and services
- Track vendor contracts, licensing, and procurement activity
- Monitor operational expenses and confirm invoices or purchasing activity are processed -
- Maintain visibility into IT budgets and operational spend - Improve documentation and organization across IT initiatives
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $80,000 - $100,000