What are the responsibilities and job description for the Part-time Veterinary Customer Service Rep position at Queenstown Veterinary Hospital & Western Shore Veterinary Hospital?
We're Hiring! Part-Time Veterinary Client Service Representative
Love people, love pets, and enjoy being part of a great team? We'd love to meet you!
Queenstown Veterinary Hospital, a privately owned veterinary practice, is looking for a friendly, organized, and compassionate Part-Time Veterinary Client Service Representative (CSR) to join our team 20-30 hours per week!
Our CSRs are the welcoming face and voice of our practice. They help create a positive experience for every client and patient, making sure pet owners feel supported and their pets receive the care they deserve.
What You'll Do
- Welcome clients and their pets with a warm, friendly attitude.
- Answer phones, schedule appointments, and respond to client questions.
- Check patients in and out and assist with payment processing.
- Maintain accurate client and patient records.
- Communicate with veterinary team members to keep the day running smoothly.
- Help clients understand appointment instructions and direct medical questions to the appropriate veterinary team member.
- Keep the reception area organized, clean, and welcoming.
- Provide exceptional customer service, even during busy or emotional moments.
What We're Looking For
- A positive, compassionate, and professional attitude.
- Strong communication and customer service skills.
- Excellent organizational skills and attention to detail.
- Comfort multitasking in a fast-paced environment.
- Dependability, flexibility, teamwork, and a willingness to learn.
- A genuine love for animals and an understanding of how important they are to their families.
Veterinary or previous customer service experience is a plus, but a great attitude and willingness to learn go a long way!
What We Offer
- Part-time hours with a schedule to be discussed.
- $20-$22/hour depending upon experience
- PTO
- Pet benefit
- A supportive, team-oriented work environment.
- The opportunity to make a meaningful difference in the lives of pets and their people.
- A chance to learn and grow in the veterinary field.
Interested in Joining Our Team?
If you're friendly, dependable, love helping people, and want to be part of a team that makes a difference every day, we'd love to hear from you!
Apply today! Please submit your resume or a letter of interest to helena@queenstownvet.com telling us why you'd be a great fit for our team.
We look forward to meeting you!
Salary : $20 - $22