What are the responsibilities and job description for the Coordinator, Registration/Patient Access, Full-Time Day (MOLOKAI GENERAL HOSPITAL) - 139632 position at Queens Health Systems?

Job Details

Company

Molokai General Hospital

Job ID

139632

Job Title

Coordinator, Registration/Patient Access, Full-Time Day (MOLOKAI GENERAL HOSPITAL)

Full/Part Time

Full-Time

Location

Molokai General Hospital

Standard Hours

40.00

Favorite Job

Regular/Temporary

Regular

Shift

Day

Responsibilities

Molokai General Hospital is a 15-bed rural health care facility with a Critical Access Hospital designation. It provides the only emergency room for the residents and visitors on the island of Molokai. MGH is an affiliate of The Queen’s Health System since 1987. The Queen’s Health System ‘ohana includes over 8000 employees and more than 1400 physicians with 1,000 specialists statewide.

Molokai General Hospital provides acute care, inpatient hospice, skilled nursing, and low-risk obstetrical services. We also offer primary care in a rural health clinic, chemotherapy, limited specialty procedures, diabetes management, family planning, physical therapy (including aquatic therapy), veteran’s services and chronic disease navigation services.

Molokai General Hospital is committed to providing being a best place to work and practice. The ideal candidate will embody the spirit of aloha to work together with our organization and community to fulfill the intent of our founders, Queen Emma and King Kamehameha IV, to provide in perpetuity quality health care services to improve the well-being of Native Hawaiians and all of the people of Hawai‘i.

I. JOB SUMMARY/RESPONSIBILITIES:

• Coordinates the registration/patient access operations and areas as assigned to ensure high-quality healthcare services and excellent customer service.

• Identifies and recommends opportunities for business development and coordinates plans for growth and expansion.

• Ensures the operations are in compliance with applicable regulatory requirements and with the policies and procedures of Molokai General Hospital.

• Establishes and achieves goals including short and long range plans.

• Coordinates the work of staff to ensure accurate and timely processing of communications (i.e., telephone, email, fax, etc.), patient scheduling, registration and admissions, Emergency Room/Imaging/Laboratory registration, patient transfers, and activities of other assigned areas.

II. TYPICAL PHYSICAL DEMANDS:

• Essential: Seeing, hearing, speaking, standing, walking, stooping/bending, kneeling, finger dexterity, carrying weight up to 50 pounds, reaching above, at, and below shoulder level.

• Continuous: Seeing, hearing, speaking, finger dexterity, reaching at and below shoulder level.

• Operates computer, printer, scanner, fax, copier, calculator and other business office equipment.

III. TYPICAL WORKING CONDITIONS:

• Not substantially subjected to adverse environmental conditions.

• May be exposed to communicable diseases in patient care area.

• Work is fast paced and is frequently stressful due to census, patient account types and timeframes.

• Subjected to noise and/or vibration within the patient care areas.

IV. MINIMUM QUALIFICATIONS:

A. EDUCATION/CERTIFICATION AND LICENSURE:

• High school diploma or equivalent.

• Associate Degree or equivalent experience preferred.

B. EXPERIENCE:

• Three (3) years experience in admitting/registration or business services, preferably in a hospital setting.

• Experience to demonstrate:

o Knowledge of third party payer regulations and financial requirements

o Strong interpersonal, oral, and written communication skills.

• Prior experience in registration, scheduling, third party billing, or account follow-up preferred.

• Experience in electronic medical record (preferably EPIC/Carelink), Microsoft application including Word, Excel, Outlook.

Equal Employment Opportunity

Equal Opportunity Employer / Disability / Vet

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Coordinator, Registration/Patient Access, Full-Time Day (MOLOKAI GENERAL HOSPITAL) - 139632

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