What are the responsibilities and job description for the Coordinator, Registration / Patient Access - Business Office, Full-Time, 40hrs/week, Days (Molokai General Hospital) position at Molokai General Hospital?
RESPONSIBILITIES
I. JOB SUMMARY/RESPONSIBILITIES:
II. TYPICAL PHYSICAL DEMANDS:
III. TYPICAL WORKING CONDITIONS:
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
B. EXPERIENCE:
o Strong interpersonal, oral, and written communication skills.
I. JOB SUMMARY/RESPONSIBILITIES:
- Coordinates the registration/patient access operations and areas as assigned to ensure high-quality healthcare services and excellent customer service.
- Identifies and recommends opportunities for business development and coordinates plans for growth and expansion.
- Ensures the operations are in compliance with applicable regulatory requirements and with the policies and procedures of Molokai General Hospital.
- Establishes and achieves goals including short and long range plans.
- Coordinates the work of staff to ensure accurate and timely processing of communications (i.e., telephone, email, fax, etc.), patient scheduling, registration and admissions, Emergency Room/Imaging/Laboratory registration, patient transfers, and activities of other assigned areas.
II. TYPICAL PHYSICAL DEMANDS:
- Essential: Seeing, hearing, speaking, standing, walking, stooping/bending, kneeling, finger dexterity, carrying weight up to 50 pounds, reaching above, at, and below shoulder level.
- Continuous: Seeing, hearing, speaking, finger dexterity, reaching at and below shoulder level.
- Operates computer, printer, scanner, fax, copier, calculator and other business office equipment.
III. TYPICAL WORKING CONDITIONS:
- Not substantially subjected to adverse environmental conditions.
- May be exposed to communicable diseases in patient care area.
- Work is fast paced and is frequently stressful due to census, patient account types and timeframes.
- Subjected to noise and/or vibration within the patient care areas.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
- High school diploma or equivalent.
- Associate Degree or equivalent experience preferred.
B. EXPERIENCE:
- Three (3) years experience in admitting/registration or business services, preferably in a hospital setting.
- Experience to demonstrate:
o Strong interpersonal, oral, and written communication skills.
- Prior experience in registration, scheduling, third party billing, or account follow-up preferred.
- Experience in electronic medical record (preferably EPIC/Carelink), Microsoft application including Word, Excel, Outlook.
Equal Opportunity Employer / Disability / Vet
Your Health. Our Legacy
Our Mission: To fulfill the intent of Queen Emma and King Kamehameha IV to provide in perpetuity quality health care services to improve the well-being of Native Hawaiians and all of the people of Hawai‘i.
Our Values:
Compassion guides our actions
Aloha inspires us in all that we do
Respect and understanding are essential for the dignity of all
Excellence is our quest