What are the responsibilities and job description for the System Administrator (TTO5) position at Que Technology Group?
Que Technology Group, Inc., is seeking a System Administrator to provide High Performance Computing (HPC) services in the form of HPC enhanced sustainment capabilities.
Responsibilities include, but are not limited to:
Responsibilities include, but are not limited to:
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide in-depth experience in trouble-shooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
- Bachelor of Science in technical discipline. Additional five years of experience may be considered in lieu of degree.
- At least five (5) years of experience as a System Administrator in programs and contracts of similar scope, type and complexity.
- DoD 8570 IAT II level certification required.
- TS/SCI with polygraph required. Most recent polygraph in the last seven (7) years required.
- Competitive salary
- Company Medical/Dental/Vision plans – Company paid
- Short-term Disability, Long-term disability and Life Insurance – Company paid
- Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses
- Vacation / Personal days granted at 25 days per year
- Paid Federal Holidays – 11 days
- $5,000 Annual Professional Development Fund plus 40 paid hours if in class
- 401K with 6% company match; all contributions are immediately vested by Employee
- Employee will be paid a bonus of $10,000 per employee hired based on their referral
- Up to 3 paid Code Red days due to customer closure
Salary : $5,000