What are the responsibilities and job description for the Application Trading Support – Commodities position at QUANTEAM - North America (RAINBOW PARTNERS Group)?
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values – proximity, teamwork, diversity, excellence – our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.
Overview
We are looking for a Junior & Senior Trading Application Support Analyst to join a major Energy Trading organization in Houston.
This role requires a strong functional expertise across the Front-to-Back Office chain, combined with solid production support experience. You will act as a key interface between business users and IT, ensuring the stability and proper functioning of a vendor trading platform.
Key Responsibilities
- Provide advanced L2 production support on the trading platform
- Act as a functional expert on Front-to-Back workflows and trading processes
- Handle complex functional incidents and business issues with high autonomy
- Analyze, prioritize, and resolve production issues impacting trading activities
- Serve as a primary point of contact for Front Office, Risk, and Operations teams
- Translate business issues into actionable analysis and coordinate with IT teams
- Investigate and resolve trade lifecycle issues, including:
- Trade capture & validation
- Confirmations
- Scheduling / logistics
- P&L and risk discrepancies
- Settlements and invoicing
- Perform data analysis and reconciliation to identify root causes of breaks
- Lead or contribute to root cause analysis (RCA) and implement corrective actions
- Ensure consistency across systems (trading platform, ETRM, risk, accounting, interfaces)
- Coordinate with external vendor support (tickets, escalations, follow-ups)
- Participate in release cycles (UAT support, validation, production rollout)
- Maintain and enhance support documentation (runbooks, functional procedures)
Required Skills & Experience
- Strong functional expertise in trading environments (mandatory)
- Proven experience in Application Support (L2) within Front-to-Back Office ecosystems
- Deep understanding of trade lifecycle and associated workflows
- Experience supporting Energy Trading or Capital Markets activities (Power, Gas, LNG, Oil or derivatives, FX, Fixed Income, Equity)
- Ability to analyze complex functional issues and interact with business stakeholders
- Strong ownership, reactivity, and problem-solving mindset
- Excellent communication skills, with the ability to interface directly with traders and senior users
Nice-to-Have
- Experience with ETRM / CTRM platforms (Endur, Allegro, Orchestrade, etc.)
- Knowledge of scheduling / ISO-RTO operations
- Working knowledge of SQL / data analysis
- Familiarity with interfaces, APIs, and system integrations
- Understanding of ITIL processes
Profile
- 3-10 years of experience in Trading / Application Support
- Strong functional seniority, capable of operating autonomously on complex issues
- Comfortable in a high-pressure, business-facing environment
- Hands-on, proactive, and solution-oriented
Salary : $110,000 - $180,000