What are the responsibilities and job description for the Front Office Application Support - Equity Derivatives position at QUANTEAM - North America (RAINBOW PARTNERS Group)?
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values – proximity, teamwork, diversity, excellence – our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.
Context :
Our client, a leading player in Global Markets, is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team. The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance/Delta One, Securities Lending, Global Macro, and Credit.
Your Role :
- Act as the main point of contact for traders, building trusted relationships with Front Office desks.
- Handle Level 1 functional support: user requests, incident management, escalation, and follow-up.
- Gather and document business requirements, conduct functional testing, and support production releases.
- Collaborate with IT development teams (local and global) to deliver system enhancements.
- Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.).
- Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations.
What We’re Looking For :
- Bachelor’s degree in Computer Science, Finance, or related field.
- Solid experience as an IT Business Analyst or IT Support Analyst within Front Office – Equity Derivatives.
- Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management.
- Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet.
- SQL knowledge is a plus.
- Excellent communication and stakeholder management skills, customer-focused mindset.
- Ability to multi-task, prioritize, and thrive in a fast-paced trading environment.
- Knowledge of Agile methodologies is a plus.
This role offers a gateway into the heart of New York’s financial markets, with the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.