Lead - Debug Tech 2

QUANTA NASHVILLE IS GROWING AND HIRING!

WANT TO BUILD THE FUTURE?

Quanta is a Fortune Global 500 Company and a leading solution provider in cloud computing. Centered around computing design as the foundation of OUR core technology capability, Quanta continues to innovate in the area of data economics and integrate relevant resources to proactively expand market potentials and explore business opportunities. Quanta Nashville (QMN) was established in 2003 in LaVergne, TN, with 20 employees in one building. QMN currently occupies nine (9) facilities in the Antioch/LaVergne area with over 3000 employees...and GROWING!

Debug Lead – Quanta Nashville

Position Summary: The Debug Lead is responsible for overseeing the debugging, repair, and testing processes of server products, ensuring efficiency, accuracy, and adherence to company quality standards. This role will provide technical guidance to Debug Technicians, coordinate daily repair activities, monitor performance metrics, and act as the primary point of escalation for complex technical issues. The Debug Lead will collaborate closely with Engineering, Quality, and Production teams to drive continuous improvement and meet customer expectations.

---

Essential Functions:

· Lead and coordinate the daily activities of the Debug team to ensure repair and testing goals are met.

· Perform advanced troubleshooting and root cause analysis on complex server issues.

· Act as the subject matter expert (SME) for debugging processes, providing guidance and training to Debug Technicians.

· Ensure accurate and timely recording of defective parts, repair activities, and test results in the shop floor database.

· Review and analyze repair and test data to identify trends, recommend improvements, and support yield recovery.

· Partner with Test Engineering and Quality teams to implement corrective actions and process improvements.

· Monitor and enforce adherence to company policies, work instructions, and safety procedures.

· Conduct part replacements and repairs in line with department metric rates, while setting productivity standards for the team.

· Provide feedback to management regarding team performance, technical challenges, and staffing needs.

· Serve as the main escalation point for troubleshooting beyond technician-level scope.

· Other responsibilities as assigned by management.

---

Education and Experience:

· High school diploma or equivalent required; Associate’s or Bachelor’s degree in a technical field preferred.

· Minimum 3–5 years of hands-on experience with PC, System, and Server Repair/Testing.

· Previous experience in a lead, senior, or mentoring role within a technical environment.

---

Other Skills and Abilities:

· CompTIA A certification is required

· This is a FULLY ONSITE position; must be able to report onsite daily.

· Strong leadership and team coordination skills.

· Ability to train, mentor, and motivate a diverse technical team.

· Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.).

· Familiarity with Windows and Linux operating systems, as well as server hardware diagnostic tools.

· Ability to read, write, and speak English; bilingual in Spanish/Mandarin strongly preferred.

· Strong organizational skills, detail orientation, and ability to manage multiple priorities under tight deadlines.

· Proven problem-solving and analytical skills.

---

Physical Requirements:

· Ability to lift up to 50 pounds regularly.

· Close vision required and ability to distinguish between colors.

· Ability to stoop, bend, twist, and perform repetitive tasks as part of repair work.

· Prolonged periods of standing on concrete floors and moving about production and warehouse areas.

· Ability to work in non-temperature-controlled environments occasionally.

---

Quanta Nashville is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, gender, sex, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

#LI-DNI