Executive Receptionist

Job Title

Executive Receptionist

Location

Washington, DC 20037 US (Primary)

Category

Administrative / Clerical

Job Type

Full-Time

Career Level

Staff

Education

High School / GED

Travel

Security Clearance Required

TS

Job Description

• Provide VIP guest services by greeting high-profile clients and visitors, ensuring a polished, welcoming environment that reflects executive-level standards.
• Provide executive support by managing and screening calls, emails, and correspondence related to conference room space.
• Oversee conference room bookings, set up for high-level meetings, and coordinate with other Executive Assistants (EAs).
• Maintain the reception area, inventory office supplies, and coordinate mail/deliveries.
• Maintain access control to the conference facility and coordinate with security staff as necessary.
• Perform analysis, development, and review of program administrative operating procedures.
• Monitor and maintain the physical security of the White House Secure conference facilities.
• Schedule, verify, and support conference room meetings housed by Senior Leadership, including meetings chaired by the President, Vice President, National Security Advisor, and other Senior White House staff.
• Ensure conference rooms are managed in accordance with the protocol for executive-level meetings and WHSR Standard Operating Procedures (SOP).
• Serve as a Customer Service Representative to users of White House Secure Conference Facilities; manage the scheduling process, provide access to conference rooms, and direct the flow of meeting participants.
• Maintain strict confidentiality for all executive matters.
• Proactively anticipate and efficiently handle executive and meeting needs; greet and welcome all visitors with a positive, helpful, and respectful attitude; support phone calls efficiently and professionally in an executive-level manner.
• Maintain and manage inventory for conference room support, including name plates for meetings.
• Manage and control classified documents efficiently and in accordance with security protocols
• At least three (3) years of experience in high level corporate, high end, or C-Suite Government environments in support of senior management or executives.

Job Requirements

• Proficient in MS Office Applications and able to become proficient in stand-alone applications.
• Must be at least 18 years of age and a U.S. citizen.
• Must be TS/SCI eligible; SCI access eligibility immediately upon hire; final Top Secret clearance; and a favorably adjudicated Tier 5 investigation for SCI/Top Secret access.
• Professional and working proficiency in writing, reading, speaking, and understanding the English language; able to speak with sufficient accuracy to participate in formal and informal conversations on practical, social, and professional topics.
• Highly professional with exceptional communication skills for interacting with executive level stakeholders; maintain strict discretion with confidential information; maintain a highly professional attitude and appearance following standards for dress attire.
• Technical proficiency with advanced knowledge of MS Office Suite (Outlook, Word, Excel) and office equipment.
• Strong multitasking abilities, including proactive problem-solving, and capability to work in a fast-paced environment.
• Strong customer service, problem solving, oral, written, and interpersonal skills; able to work under pressure in a complex and changing environment.
• Complete additional onboarding requirements as documented by the National Security Council.
• Comply with all local and Government security regulations and requirements, including required safety and security training and briefings.
• Execute and maintain required WHSR/DISA-provided non-disclosure agreement(s).
• May be required to work more than the base schedule, during federal holidays, or provide 24-hour coverage during a national crisis, transition between presidential administrations, or other unforeseen events; with 2 hours on-call services being provided 24/7 upon notification.
• Travel in and around the primary place of performance may be required.

 

The salary for this role is $100,000-$125,000 annually. 

We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.